Work Insights provides detailed metrics on your organization's Google Workspace usage. Using the Work Insights dashboard, personnel such as administrators, managers, and human resources staff can get data-driven insights on Google Workspace adoption, work patterns, and cross-team collaboration.
For more information about accessing the Work Insights dashboard, viewing and analyzing metrics, and implementing solutions to Google Workspace usage problems, go to the Work Insights Help Center.
Setting up Work Insights
As an administrator, you first need to choose which teams' usage data to make available on the Work Insights dashboard. Then you can give other personnel access to teams' data on the dashboard. Depending on which privileges you give to them, these personnel can filter data by the following types of teams:
- Organizational units—Teams organized according to your organization's structure. If you give users access to data for multiple organizational units, they can filter data separately by each one. Learn more about organizational units.
- Whitelisted groups—Teams organized into groups (such as mailing lists). You can give users access to data for all whitelisted groups, not to specific ones. Users can filter data separately for each group. Learn more about groups.
- Managers' teams—Teams that report to a manager and to any other managers in their reporting line. Users can filter data separately by each manager's team in a reporting line.
Work Insights availability
Work Insights is available only if your organization has the supported edition listed above. If your organization has this edition but you can't access Work Insights, contact your Google sales representative.
Note: If your organization has other types of licenses, you can still view data for users with those types of licenses in Work Insights.
Privacy features in Work Insights
Work Insights provides features to help mitigate concerns about the privacy of users' data. For details, go to Work Insights and user trust.
Before you start using Work Insights, Google recommends that you consult with your organization's legal and human resources teams.