MyDomain.com: Set up G Suite MX records

Important: If you purchased your domain from Google when you signed up for G Suite, you don’t need to set up Gmail. You can start using it now. If you’re signed in to your G Suite account, in the top right, click the App Launcher Appsand thenGmail Gmail.

You’re now ready to set up Gmail as your business email for your domain (and, if you haven’t already, verify your domain).

To do this, you need to sign in to your domain host and direct the email for your domain to the G Suite servers. It’s like registering your new address with the post office when you move so that your mail gets delivered to the right place. We’ll walk you through the steps.

Before you begin

  • Verify that you own your domain.

    Or, you can verify now with an MX record. We’ll show you how while you're setting up the MX records.

  • Create user accounts in G Suite for your team.

    If your team members already use email with your domain (their email address ends with your domain), you have to create their user accounts in G Suite before you change any MX record settings. Otherwise, they won't be able to send or receive messages with their business address in Gmail. 

  • If you’re in the Setup Wizard, go to the Add G Suite MX records instructions. If you don’t have the wizard open, sign in to the G Suite Setup Wizard. The wizard will help you tell Google to find your new MX records and direct your mail to Gmail.

Change your MX records to start using G Suite

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Step 1: Sign in to your domain host
  1. Leave the G Suite Setup Wizard open.
  2. Open a new browser window and go to the MyDomain® site.
  3. Enter the username or domain and password you created when you bought your domain from MyDomain.
  4. Click Log in.

    If you don’t know your account information, you can reset your password or recover your username or domain name.

Step 2: Go to your DNS records
  1. On the My Domains page, under the domain you want to verify, click Manage.
  2. In the left pane, click DNS & Nameservers.

    DNS & Nameservers is selected from the left column options.

Step 3: Delete existing MX records
  1. Scroll down to the DNS Records table to the MX records.
  2. Next to the first MX record, click Moreand then Delete.

    An MX record has the Delete option open.

  3. On the confirmation pop-up, click Yes, delete it.

    The Remove DNS confirmation question is shown.

    You’ll add new MX records in the next step.

  4. Repeat steps 2–3 until all MX records have been removed.
Step 4: Add the G Suite MX records
To direct your email to your G Suite account, you have to add new MX records to your domain. These are the records that you need to add:
MX server address Priority
ASPMX.L.GOOGLE.COM. 1
ALT1.ASPMX.L.GOOGLE.COM. 5
ALT2.ASPMX.L.GOOGLE.COM. 5
ALT3.ASPMX.L.GOOGLE.COM. 10
ALT4.ASPMX.L.GOOGLE.COM. 10
Note: The values are the G Suite mail servers. We include 5 servers in case one fails or requires maintenance.
  1. At the top of the DNS Records table, click Add DNS Record.

    The Add DNS Record button is under the DNS Records heading.

  2. In the Name field, enter @.
  3. From the Type list, select MX.
  4. In the Content field, enter ASPMX.L.GOOGLE.COM.
  5. From the TTL (Time To Live) list, select 1 Hour.
  6. In the Priority field, enter 1.

    An MX record is entered in the Add New DNS Record page.

  7. Click Add DNS.
  8. Repeat steps 1–7, entering the remaining (MX server address values) from the table above and setting the Priority values.

    All 5 MX records are shown in the DNS records table.

  9. Skip this step if you already verified your domain by another method (such as TXT record, HTML file, or meta tag).

    If you need to verify your domain:

    1. Find the unique MX verification record provided by the G Suite Setup Wizard.
    2. Copy the entire record (ends in mx-verification.google.com) and paste it in the Value/Answer/Destination/Target column.
    3. Make sure the record's priority is set to Low or to 15 or greater.

    MX records table with the verification record at the top.

    The MX verification record is entered on the Add New DNS Record page

Step 5: Tell Google to find your new MX records
  1. In the first tab or window, return to the G Suite Setup Wizard.
  2. Click through any confirming steps in the wizard.
  3. Click Verify or I have completed these steps to tell Google to look for your new MX records.

Congratulations! Your business email for your domain is now directed to the G Suite mail servers.

Note:

  • The records can take several hours to update, so you might not immediately get new email messages in Gmail. Until then, you'll continue to receive messages at your old email provider.
  • If you see the MX records setup validation in progress message in the Admin console for more than a few hours, make sure you entered the MX address records and priorities correctly in the DNS records stored with your host.
  • If you still need help changing your MX records, contact G Suite support.
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