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Chat requirements

This article is intended for Google Workspace administrators. If you're a user looking for Chat help, visit the Google Chat Help Center 

Device requirements for users

Each user device must meet the following requirements:

  • Computer with web browser: Google Chrome, Safari, or Firefox.
  • Android and Apple® iOS® device requirements are specified by the mobile apps in Google Play and the Apple App Store.

For additional Google Chat standalone app requirements, refer to Use the Google Chat standalone app.

Currents profiles in Google Chat

Depending on Directory contact sharing and Currents service settings, a user's name might be replaced with "Anonymous user" as described in the table below. This might happen in messages or autocomplete in certain situations, such as adding someone to a room or starting a direct message. 

Directory Contact Sharing Currents profile Name displayed in Google Chat
Enabled Not created User’s Name
Disabled Not created Anonymous User
Enabled Active User’s Name
Disabled Active User’s Name

Note: If a user has existing chat conversations, their user name might still be visible rather than the expected "Anonymous User".


Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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