Symantec Web Security Service (WSS) cloud application

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Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign in to enterprise-cloud applications.

Set up SSO via SAML for Symantec Web Security Service (WSS)

Here's how to set up single sign-on (SSO) via SAML for the Symantec Web Security Service (WSS) application.

Step 1: Set up Google as a SAML identity provider (IdP)
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in

  2. From the Admin console Home page, go to Appsand thenSAML apps.
  3. Click the plus (+) icon at bottom right.
  4. Locate and click SymantecWSS in the application list.
  5. On the Google IDP Information page:
    • Copy and save the SSO URL and Entity ID.
    • Download the Certificate.
  6. Click Next.

    The Basic information window shows the Application name and Description seen by users.

  7. Click Next.

    On the Service Provider Details page, the ACS URL and Entity ID values for Symantec Web Security Service are configured by default.

  8. Click Finish.
  9. Click OK.
  10. On the Settings for SymantecWSS page, click Attribute Mapping and then Add New Mapping.
  11. Enter the following information for the new mapping:
    • Application attribute:  group
    • Select category:  Employee Details
    • Select user field:  Department
  12. Click Save.
Step 2: Set up Symantec Web Security Service (WSS) as a SAML 2.0 service provider (SP)
  1. Open a new incognito browser window.
  2. Sign in to the Symantec Web Security Service portal at with your organization's Symantec Web Security Service administrator account.
  3. Click Solutions at top left, then click Service
  4. Click the Authentication tab, then the SAML tab.
  5. Enter or select the following values:
    • Entity ID: the Entity ID you copied in Step 1 above.
    • Endpoint URL:  the SSO URL you copied in Step 1.
    • Endpoint Type: Post Endpoint
    • Group Attribute: group
  6. Click Add New Certificate and paste the certificate you downloaded in Step 1 into the certificate window.
  7. Click OK.
  8. Click Save.
  9. Click the Network tab at top, then click the Locations tab.
  10. Click Add Location.
  11. In the Add Location dialog, enter a Location Name for the new network, an Access Method, and other required information.

    For more information on adding network locations, see "Add a Service Access Location" in the Symantec Web Security Service Solutions WebGuide.

  12. Click Save.
Step 3: Enable the Symantec Web Security Service (WSS) app
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in

  2. From the Admin console Home page, go to Appsand thenSAML apps.
  3. Select SymantecWSS.
  4. Click User access.
  5. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. To turn on or off a service only for users in an organizational unit:

    1. At the left, select the organizational unit.
    2. Select On or Off.
    3. To keep the service turned on or off even when the service is turned on or off for the parent organizational unit, click Override.
    4. If the organization's status is already Overridden, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

    Learn more about organizational structure.

  7. (Optional) Turn on the service for a group of users.
    Use access groups to turn on a service for specific users within or across your organizational units. Learn more

  8. Ensure that your Symantec Web Security Service (WSS) user account email IDs match those in your Google domain.
Step 4: Verify that the SSO is working

Symantec Web Security Service (WSS) supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:


  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in

  2. From the Admin console Home page, go to Appsand thenSAML apps.
  3. Select Symantec Web Security Service (WSS).
  4. At the top left, click Test SAML login

    Symantec Web Security Service (WSS) should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.


  1. Open a new browser window and open your browser's network settings > proxy settings.
  2. Set proxy settings to "", and save.
  3. In your browser, navigate to any website. You should be automatically redirected to the Google sign in page.
  4. Enter your sign in credentials.
  5. After your sign in credentials are authenticated, you should be redirected back to the website you were browsing.

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