Symantec Web Security Service (WSS) cloud application

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Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign in to enterprise-cloud applications.

Set up SSO via SAML for Symantec Web Security Service (WSS)

Here's how to set up single sign-on (SSO) via SAML for the Symantec Web Security Service (WSS) application.

Step 1: Set up Google as a SAML identity provider (IdP)
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Click Add appand thenSearch for apps.
  4. Enter Symantec Web Security Service in the search field.
  5. In the search results, hover over the Symantec Web Security Service SAML app and click Select.
  6. On the Google Identity Provider details page:
    • Copy and save the SSO URL and Entity ID.
    • Download the Certificate.
  7. Click Continue.
  8. On the Service provider details page, the ACS URL and Entity ID values for Symantec Web Security Service are configured by default.
  9. Click Continue.
  10. On the Attribute mapping page, click Select field menu and map the following Google directory attributes to their corresponding Symantec Web Security Service attributes:
    Google directory attribute  Symantec Web Security Service attribute
    Employee Details > Department group
  11. (Optional) If you want to send a user’s group membership information in the SAML response, enter the group names that are relevant for this app in the Group membership field.

    This feature is currently in beta and not yet available to all customers.

    1. Under Google groups, click in the Add group entry field.
    2. Type one or more letters of the group name.
    3. Choose the group name from the dropdown menu.
    4. Add additional groups as needed (total groups cannot exceed 75).
    5. Under [app name] attribute, enter the service provider’s corresponding groups attribute name.

    Note: Regardless of how many group names you enter, the SAML response will only include groups that a user is a member of (directly or indirectly). For more information, see About group membership mapping.

  12. Click Finish.
Step 2: Set up Symantec Web Security Service (WSS) as a SAML 2.0 service provider (SP)
  1. Open a new incognito browser window.
  2. Sign in to the Symantec Web Security Service portal at with your organization's Symantec Web Security Service administrator account.
  3. Click Solutions at top left, then click Service
  4. Click the Authentication tab, then the SAML tab.
  5. Enter or select the following values:
    • Entity ID: the Entity ID you copied in Step 1 above.
    • Endpoint URL:  the SSO URL you copied in Step 1.
    • Endpoint Type: Post Endpoint
    • Group Attribute: group
  6. Click Add New Certificate and paste the certificate you downloaded in Step 1 into the certificate window.
  7. Click OK.
  8. Click Save.
  9. Click the Network tab at top, then click the Locations tab.
  10. Click Add Location.
  11. In the Add Location dialog, enter a Location Name for the new network, an Access Method, and other required information.

    For more information on adding network locations, see "Add a Service Access Location" in the Symantec Web Security Service Solutions WebGuide.

  12. Click Save.
Step 3: Enable the Symantec Web Security Service (WSS) app
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Select SymantecWSS.
  4. Click User access.
  5. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. (Optional) To turn a service on or off for an organizational unit:
    1. At the left, select the organizational unit.
    2. To change the Service status, select On or Off.
    3. Choose one:
      • If the Service status is set to Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
      • If the Service status is set to Overridden, either click Inherit to revert to the same setting as its parent, or click Save to keep the new setting, even if the parent setting changes.
        Note: Learn more about organizational structure.
  7. (Optional) Turn on the service for a group of users.
    Use access groups to turn on a service for specific users within or across your organizational units. Learn more

  8. Ensure that your Symantec Web Security Service (WSS) user account email IDs match those in your Google domain.
Step 4: Verify that the SSO is working

Symantec Web Security Service (WSS) supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:


  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Select Symantec Web Security Service (WSS).
  4. At the top left, click Test SAML login

    Symantec Web Security Service (WSS) should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.


  1. Open a new browser window and open your browser's network settings > proxy settings.
  2. Set proxy settings to "", and save.
  3. In your browser, navigate to any website. You should be automatically redirected to the Google sign in page.
  4. Enter your sign in credentials.
  5. After your sign in credentials are authenticated, you should be redirected back to the website you were browsing.

Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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