Map new URLs to your site

As a G Suite administrator, you can assign (map) a URL to a site in Google Sites. Instead of the default sites.google.com/a/yourdomain.com/yoursitename, you can create shorter, easy-to-remember addresses for your public websites. You can create up to 2000 custom site addresses with your G Suite account.

Assign a URL to a site

Before you begin
  1. Build the site in Google Sites.
  2. Make the site public.
    Until the site is published, any redirects won’t work.
Add new URLs
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenG Suiteand thenSites.
  3. Click Web Address Mapping and then Add a new web address.
  4. Fill in the following settings:
    1. URL format—Choose new Sites or classic Sites.

      Note: If /a appears in the URL, it’s classic Sites. If not, it’s new Sites.

    2. Site Location—Select your domain. Then, enter the name of the site you want to map.
    3. Web Address—Enter the subdomain and select your domain for your site. For example, enter support to create support.mysite.com. Then, select the domain from the drop-down list.

      Tip: The domain is the host name address for your site, such as mysite.com. The subdomain is an address within your site, such as support.mysite.com.

  5. Click Add Mapping.

    Note: Mappings might not work if the CNAME isn't configured.

    • If you need to make changes to the CNAME record, you do it on your domain host's website, not the Google Admin console. It depends on your domain registrar. If you need to make changes, instructions appear.
      For more details, see Add a CNAME record
    • You don’t need to make CNAME changes if you created a www address and purchased your domain from a Google partner. We already added a CNAME record for your domain's www prefix.
How users navigate to your assigned URLs
  • Anyone can navigate to your site using the shorter address, such as support.yourdomain.com.
  • If you publish the site to the web without restriction, users see only the shorter address.
  • If you publish the site with restricted access, viewers are forwarded to the default URL. Those without access are denied, just as if they had navigated directly to the default URL.
Troubleshooting

Here’s how to troubleshoot issues if you get an error for a web address entry:

  • Missing certificate—Delete and recreate the address mapping to supply the domain-validated SSL certificates.
  • Invalid DNS—This could be due to:
    • The CNAME was not properly configured. For details, see Add a CNAME record.
    • Your DNS provider lacks proper support for CAA. For details, see Certificate Authority Authorization. If this is the case, you might take one or more of the following actions:
      • Add a CAA record to your domain.
      • Contact your DNS provider to fix the CAA support.
      • Change to a DNS provider that provides proper CAA support.
      • A CAA record might have been explicitly configured in your domain, which prevents issuance by Let’s Encrypt.
  • Rate Limited—You can create up to 20 URL mappings each week for your domain. The certificate will be provisioned within a week.

Notes

  • Unlike classic Google Sites, the new Google Sites address mappings automatically supply domain-validated SSL certificates for secure connections. You can't use other certificates.
  • It might take up to 24 hours to see your changes reflected. This feature isn't available for trial domains.
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