Map a new URL to a site in Google Sites

As an administrator, you can map a URL to a site in Google Sites and classic Sites to create a short, easy-to-remember address for your public website. You can create up to 2,000 custom site addresses with your Google Workspace account. 

Considerations when mapping a URL

  • It might take up to 24 hours to see your changes reflected.
  • In new Sites, address mappings automatically supply domain-validated SSL certificates for secure connections. You can't use other certificates.
  • In new Sites, you cannot map a site to a URL that's under a different domain name.
  • People can only see the mapped URL if the site is shared with anyone outside of your organization. If the site is shared with specific people or only with your organization, everyone sees the original URL, such as sites.google.com/example.com/yoursitename, instead of the mapped URL. For details, go to Set Google Sites sharing options

Step 1: Turn on site creation for users

Before you begin: Make sure Sites is turned on for your users. For details, go to Control who uses classic and new Sites in your organization.
 
To turn on site creation for new Sites and classic Sites:

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenGoogle Workspaceand thenSites.
  3. Click New Sitesand thenSite creation and editing.
  4. Select Users can edit sites and check the Allow users to create new sites box.
  5. Click Save.
  6. Next to New Sites, click the Up arrow "" to close the New Sites section.
  7. Click Sharing settings - classic Sitesand thenSite creation.
  8. Select Users at your domain can create sites and click Save.

Step 2: Add a custom URL

Requires having the Domain Settings administrator privilege.

Before you begin: If you’re mapping a URL to a secondary domain, the owner of the site must use the secondary domain for their email address. If the owner uses a different domain, you need to create an account for the user on the secondary domain and transfer ownership of the site to the new account. The user on the secondary domain must then duplicate the site (to change the site path to the secondary domain) and publish the duplicated site.

  1. In the Sites settings of your Admin console, click Custom URL.
  2. Click Add ""and thenNew Sites or Classic Sites depending on where the site is published.
  3. Click Continue.
  4. Enter the current URL for the site. The format of the URL depends on how the site was created:
    • Created with new Sites—The URL will be sites.google.com/domain/sitename.
    • Created with classic Sites and migrated to new Sites—The URL will be sites.google.com/a/domain/sitename.
    • Created with classic Sites—The URL will be sites.google.com/a/domain/sitename.
  5. Click Continue.
  6. Select a verified domain.
    Note: If you’re mapping from new Sites, only the domain hosting the site is available.
  7. Enter a custom URL for the siteand thenclick Continue.
  8. Set up the CNAME record with your domain host.
    You update the CNAME record on your domain host’s website, not in your Admin console. Each domain host has a different process. For details, go to Add a CNAME record to your domain's DNS records.
  9. Click Add Custom URL.

Create a naked domain address (Optional)

For details, go to Set up the naked domain address for your site.

Troubleshooting errors

Issue

Solution

Missing certificate Delete and re-create the address mapping to supply the domain-validated SSL certificates.
Invalid DNS This error could be due to: 
  • The CNAME record wasn’t properly configured. For details, go to Add a CNAME record to your domain's DNS records.
  • Your DNS provider lacks proper support for Certificate Authority Authorization (CAA). If this is the case, you can take one or more of the following actions:
    • Add a CAA record to your domain.
    • Contact your DNS provider to fix the CAA support.
    • Change to a DNS provider that provides proper CAA support.
    • Reconfigure a CAA record if it was explicitly configured to prevent issuance by Let’s Encrypt.


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