Classic Hangouts to Meet FAQ

On or after March 1, Meet will be activated for all users (no opt-out). This means:

  • Classic Hangouts will be turned off for all domains. Links to classic Hangouts video calls will no longer be valid.
  • All new and existing events will use Meet.
  • All unscheduled meetings will use Meet instead of classic Hangouts.
  • To start or join an impromptu meeting with other people in your organization, all participants must enter the same meeting name or code.
  • When classic Hangouts is deactivated, only video meetings scheduled in Google Calendar will be affected. Direct calling from classic Hangouts chat will not be impacted.

Prepare a deployment plan to ensure a successful experience for your users. Make sure that your network has enough bandwidth and the correct configurations to manage video meetings.

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Browser and device support

Which browsers work with Meet? Does Meet work with Google meeting room hardware?
Yes. You can use Meet with Google meeting room hardware devices. 

Prepare to use Meet

Step 1: Prepare your network
Before you turn on Meet, make sure your network has enough bandwidth and the correct configurations to support video meetings. For details, see Prepare your network.
Step 2: Prepare your support team

Train your support team to use Meet. They should be able to complete the following tasks: 

  1. Troubleshoot issues with video meetings and meeting rooms.
  2. Provide information when contacting G Suite support.

Related

Step 3: Understand how to manage Meet

Understand how to manage Meet.

Review change management best practices and prepare your users for the transition using the Hangouts Meet Starter Kit.

Use the Hangouts Meet training and help resources.

Step 4: Set up video meeting rooms

Create video meeting rooms where groups can join video meetings.

For information, see Designing meeting spaces for Meet.

Step 5: Turn video calling on
When your users, support team, and network are ready, turn on Meet in the G Suite Admin console.
For information, see Turn video calling on.
Step 6: Gather feedback

Users can provide feedback after a video meeting to help us improve Meet. 

You should also continue to gather video meeting usage data and adjust your network's bandwidth as more people use Meet. For information, see Send feedback.

Step 7: Get Help

Start an impromptu Meet video meeting

To quickly start a Meet video meeting that's not in Calendar:

  1. Create a name for the meeting.
  2. Share it with the people you want to meet with.

To join the meeting:

  1. Go to the Meet home page.
  2. Click Use a meeting code or Join or start a meeting.
  3. Enter the name for the meeting and click Continue.
  4. Click Join.

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