Turn mail delegation on or off

Your users may want to give access to their email account to another person. Mail delegation allows the delegate to read, send, and delete messages on their behalf. For example, a manager can delegate email access to another person in their organization, such as an administrative assistant.

As an administrator, you can choose whether or not to make this option available to your users. If the users are in different organizations, you must enable delegation for each organization. Once enabled, any user who wants to assign a delegate to access their email must set up on mail delegation in their Gmail account.

Turn on mail delegation

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenG Suiteand thenGmailand thenUser settings.
  3. Next to Mail delegation, select Let users delegate access to their mailbox to other users in the domain.

  4. (Optional) Select each organization containing users you want to enable mail delegation for and check the Mail Delegation box.

  5. Click Save.

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