Turn Hangouts on or off for users

As a G Suite administrator, you can control who in your organization uses Google Hangouts from their account. Just turn Hangouts on or off for those people in your Admin console. People who have Hangouts turned on can use it to make text, voice, and video calls from their account.

To control who uses Hangouts in your organization

Before you begin: To turn the service on or off for a set of users, put their accounts in an organizational unit.

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenG Suiteand thenGoogle Hangouts.
  3. At the top right of the gray box, click Edit Service Compose.
    At the left, the top-level organization and any organizational units appear.

  4. To apply settings to all organizations, click On for everyone or Off for everyone, and then click Save

  5. To apply settings to individual organizational units, do the following: 

    • At the left, select the organizational unit that contains the users whose settings you want to change.
    • To change the setting, select On or Off.
    • To keep the setting the same, even if the parent setting changes, click Override.
    • If the organization's status is already Overridden, choose an option:
      Inherit—Reverts to the same setting as its parent.
      Save—Saves your new setting (even if the parent setting changes).

    Learn more about the organizational structure.

Changes typically take effect in minutes, but can take up to 24 hours. For details, see Admin console settings don't update.  

If you manage a large number of users or sync your LDAP directory

You can use access groups to turn on a service for specific users within an organizational unit. You turn off the service for the organization, and then add the users to an access group that has the service turned on. This lets you give users access to services without making changes to your organizational structure. Learn about access groups.
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