Choose your Google Workspace notification preferences

As your organization's administrator, you can choose the types of product and educational emails you'd like to receive from Google.

Product emails

Product emails are sent only to the primary administrator for your Google Workspace account. Initially, the primary administrator is the person who signed up for your Google Workspace service. Learn how to change your primary administrator.

Types of emails you can receive:

  • Tips and updates
  • Feature announcements
  • Offers and promotions
  • Requests for feedback and testing

Update your preferences for product emails

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Account settingsand thenPreferences.
  3. In the Communications preferences section, click Email.
  4. Select the emails sent to your primary administrator.
  5. At the bottom, click Save.

Educational emails for users

Available for customers who signed up for Google Workspace after November 1, 2020

Let your users receive educational emails about using Google Workspace apps and features. The emails contain best practices, tips, and feature updates.

These emails are useful for:

  • Showing users the benefits and capabilities of their new apps
  • Helping users make the switch to a new way of working
  • Supporting a smooth transition from legacy systems

While the emails cover popular features, the email footer includes the disclaimer: "Please note that some features highlighted in this email might not be deployed by your organization."

Let users receive educational emails

Users receive emails about the Google Workspace services that are turned on for their account. When users get access to a service, they might receive emails about that service (if available) twice a week. Then users get an occasional email—once a week, every other week, or less. Users can opt out by clicking the unsubscribe link included in each email.

Emails are sent to users whose language is set to English (United States and United Kingdom), French, Hindi, Italian, Japanese, Portuguese (Brazil), and Spanish (Spain).

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Account settingsand thenPreferences.
  3. In the Communications preferences section, click Email.
  4. Select the types of notifications that only your primary admin receives:
    • Tips and updates
    • Feature announcements
    • Offers from Google
    • Surveys and testing invitations
  5. To let your users receive educational emails, click Product education and updates for users.
  6. At the bottom, click Save.

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