Google Domains: Activate Gmail for Google Workspace

Tell the internet where to deliver your company's email messages

Why do I need to do this?

For your company to use Gmail with Google Workspace, you need to direct people's incoming messages to Google's mail servers. You do this by changing your domain's MX records  at your domain registrar.
 
Change MX records at your domain registrar to direct your company's emails to Gmail. Explain this more
 

Before you begin

Make sure now is a good time to make this change. It can take time for the rest of the internet to learn about your new MX records. You might keep receiving mail with your old email provider during this time.

To complete this task, open two separate tabs in your web browser, like this:

You might need to switch to a different Google account

If you owned your domain before you signed up for Google Workspace, you used a different account to buy that domain. Make sure you have the email address and password for the Google account that owns your domain.

If you have any trouble finding your domain, contact Google Domains for help.

Tab 2: Open the Google Workspace setup tool 

You get instructions and complete this task using the setup tool. You also use the tool to add any remaining email accounts—every existing address in your company must be associated with a Google Workspace account. You must use the setup tool to complete this task.

If you don't already have the setup tool open in another tab, click below to open it.

Open the setup tool

I'm stuck and need help

I get an error when I click the blue button

The setup tool is for Google Workspace and Cloud Identity administrators only. It doesn't work with any other Google product.

Make sure you're signing in with an admin account.

It says Gmail is activated for my domain

Your MX records are already set up.

If you're reading this article because your company is having trouble receiving email:

My email address ends in @gmail.com

Oh no! You've ended up in the wrong place. Click here for help with @gmail.com issues.

Follow these instructions to activate Gmail

Work across the two tabs you opened above, as follows:


1

Sign in to Google Domains


(a)

Open Google Domains and sign in with the Google account you used to buy your domain.

(b)

Click the domain you're setting up today.
A domain is highlighted on the My Domains page

I can't find my domain

If you owned your domain before you signed up for Google Workspace, you used a different account to complete that purchase.

On the Google Domains page:

  1. Click the circle with your initials or profile picture in the upper right corner.
  2. Select or add the account you used to buy your domain.

If you still can't find your domain, contact Google Domains for help.

2

Set up the MX records for Google Workspace


(a)

Click Email in the left column.
The email tab is highlighted..

(b)

Click the Set up MX records button.

The setup MX records button is highlighted.

Tell Google Workspace to activate Gmail


(a)

Return to the browser tab where you have the Google Workspace setup tool open. (You can reopen the tool if you closed it.)

(b)

Scroll to the bottom of the page and click Activate Gmail.

Important! Some registrars may require additional time to publish your MX records. If the Google Workspace setup tool can't find your new records, wait an hour before you try again.

If you need additional help with your DNS settings, please contact your registrar. They are experts in managing your domain and are eager to help you. 


You might have to wait and try again

Some registrars take longer than others to let the world know that you have a new email provider:

  • If Google Workspace can't find your new MX records, come back in a couple of hours and click the Activate button again.
  • After you activate Gmail, updates can take up to 48 hours. Until the rest of the internet notices your new MX records, you'll still get email messages in your old email client.

Remember, Google Workspace has no control over your company's MX records. If you need help with MX records, contact Google Domains for help.

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