Enable classic Hangouts video calls

If you have Drive Enterprise edition, upgrade to G Suite Enterprise to get this service.

As an administrator, you can turn classic Hangouts video calling on or off for your domain or for specific organizational units.

Note: This setting does not apply to the new Hangouts Meet video meeting settings.

  1. Verify that your organization uses G Suite, Basic, Government, or Education edition.
  2. Sign in to your Admin console with your full G Suite email address and password.
  3. Verify the Talk/Hangouts service is enabled.
  4. From the Admin console Home page, go to Apps and then G Suite and then Hangouts and then Meet settings.
  5. Under Additional Services, select Allow users to place voice and video calls from classic Hangouts and chat.
  6. (Optional) Allow external guests to join by default. Learn more
    1. Go back to Settings for Hangouts.
    2. Click Global settings.
    3. Under Hangouts video calls, select All classic Hangouts video calls begin with external guests allowed to request access.
  7. Click Save when you’re done.
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