Names.co.uk: Set up G Suite MX records

Tip! Changing MX records is required only for G Suite customers who want to use Gmail. You can continue to use your current email provider.

You’re now ready to set up Gmail as your business email for your domain (and, if you haven’t already, verify your domain).

To do this, you need to sign in to your domain host and direct the email for your domain to the G Suite servers. It’s like registering your new address with the post office when you move so that your mail gets delivered to the right place. We’ll walk you through the steps.

Before you begin

  • Verify that you own your domain.

    Or, you can verify now with an MX record. We’ll show you how while you're setting up the MX records.

  • Create user accounts in G Suite for your team.

    If your team members already use email with your domain (their email address ends with your domain), you have to create their user accounts in G Suite before you change any MX record settings. Otherwise, they won't be able to send or receive messages with their business address in Gmail.

Change your MX records to start using G Suite

Step 1: Sign in to your domain host
  1. Leave the Google Admin console setup instructions open.
  2. Open a new browser window and go to the names.co.uk site at names.co.uk.

    Two browser windows are shown. Window 1 is for the domain host site, and window 2 is for the Google Setup Wizard.

  3. On the names.co.uk site, click Log in at the top. 

    Login button

  4. Enter the account username and password that you created when you purchased your domain from names.co.uk, and click Log in.

    If you don’t know your account information, you can reset your password or contact names.co.uk support.

    Account Log In dialog box

Step 2: Go to the names.co.uk domain settings
  1. In the names.co.uk site, click Control Panel at the top.

    Control Panel button

  2. Click the domain name that you want to set up with G Suite.
  3. Under the Domain Registrant Details section, click DNS Settings.

    DNS Settings link

Step 3: Delete existing MX records
  1. Scroll down to Mail exchange records. Select an existing MX record under the Result column, and click the Delete key on your keyboard to remove it. Repeat the process to remove the Priority value.

    Select existing MX records for deletion

  2. Repeat the previous step to remove all existing MX records and their priorities. Don't worry, you'll add new ones in the step below.

    all MX records deleted

Step 4: Add new MX records

To direct your email to your G Suite account, you have to add new MX records to your domain. These are the records that you'll need to add:

MX server address Priority
ASPMX.L.GOOGLE.COM 1
ALT1.ASPMX.L.GOOGLE.COM 5
ALT2.ASPMX.L.GOOGLE.COM 5
ALT3.ASPMX.L.GOOGLE.COM 10
ALT4.ASPMX.L.GOOGLE.COM 10
Important: Some registrars require you to add a period after the .COM in the MX server address.
  1. In the Result field, enter ASPMX.L.GOOGLE.COM Include the period (.) at the end of the MX record.

    Result field

  2. In the Priority field, enter 1.

    Priority field

  3. Leave the Host name field empty.
  4. Click the Add MX Records button to add more empty fields, if necessary.

    Add MX Records button

  5. Repeat Steps 1-4, entering the remaining values (MX Server address) from the table above, and setting the Priority values respectively.
  6. Skip this step if you already verified your domain by another method (such as TXT record, HTML file, or meta tag).

    If you need to verify your domain:

    1. In the Admin console, scroll to the Get your verification code section and click the Copy button.

      The MX records table is shown and a red circle highlights the Copy button next to the MX verification record.
    2. Paste the value in the Value/Answer/Destination/Target column.
    3. Make sure the record's priority is set to Low or to 15 or greater.
    Note: If your registrar rejects the verification code, try deleting the period at the end of .com.
  7. After all of the records have been added, click Save.

    Save button

    The page refreshes and a confirmation message appears at the top.

    Confirmation message: Please allow 24-48 hours for changes to take effect.

Step 5: Tell Google to find your new MX records
  1. Open the setup tool in the Admin console. 

  2. In the Gmail section, click Activate.

    A red circle highlights the "Activate." option in the Gmail section.

  3. Verify that you've created all existing email addresses and are ready for Gmail to start receiving all email for your domain. Click Continue.

  4. On the next page, scroll to the bottom and click Activate Gmail.

    A red circle highlights the Activate Gmail button on the bottom right of the MX records table.

Note:

  • The records can take several hours to update, so you might not immediately get new email messages in Gmail. Until then, you'll continue to receive messages at your old email provider.
  • If you see the MX records setup validation in progress message in the Admin console for more than a few hours, make sure you entered the MX address records and priorities correctly in the DNS records stored with your host.
  • If you still need help changing your MX records, contact G Suite support.
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