Netfirms: Set up G Suite MX records

Tip! Only Google Workspace customers who want to use Gmail must change their MX records. You can skip this procedure and continue to use your current email provider with Google Workspace.

You’re now ready to set up Gmail as your business email for your domain (and, if you haven’t already, verify your domain).

To do this, you need to sign in to your domain host and direct the email for your domain to the Google Workspace servers. It’s like registering your new address with the post office when you move so that your mail gets delivered to the right place. We’ll walk you through the steps.

Before you begin

  • Verify that you own your domain.

    Or, you can verify now with an MX record. We’ll show you how while you're setting up the MX records.

  • Create user accounts in Google Workspace for your team.

    If your team members already use email with your domain (their email address ends with your domain), you have to create their user accounts in Google Workspace before you change any MX record settings. Otherwise, they won't be able to send or receive messages with their business address in Gmail.

Change your MX records to start using G Suite

Step 1: Sign in to your domain host
  1. Leave the Google Admin console setup instructions open.
  2. Open a new browser window and go to the Netfirms site at Netfirms.com.

    Two browser windows are shown. Window 1 is for the domain host site, and window 2 is for the Google Setup Wizard.

  3. On the Netfirms site, click Control Panel at the top of the page.

    Control Panel link

  4. Enter the username or domain and password that you created when you purchased your domain from Netfirms, and click Log in.

    If you don’t know your account information, you can reset your password or contact Netfirms support.

    Log into your account dialog box

Step 2: Go to the Netfirms domain settings
  1. In the Netfirms site, scroll down to the Domain section and click Domain Central.

    Domain Central is selected under Domains.

  2. Under My Domains, click the domain that you want to set up with G Suite. 

    My Domains section is shown.

  3. Click DNS.

    A red circle highlights the DNS option

  4. Click the Modify drop-down menu and select MX Record.

    Click Modify > MX Record

Step 3: Delete existing MX records
  1. Click the Action drop-down list next to an MX record. Click Remove.

    Remove is selected on the Action drop-down list.

  2. Click OK to confirm that you want to delete the MX record.

    "Are you sure you want to delete this entry?"

  3. Repeat steps 1 and 2 until all of your existing MX records have been deleted. Don't worry, you'll add new ones in the next set of steps.

Step 4: Add new MX records

To direct your email to your G Suite account, you have to add new MX records to your domain. These are the records that you'll need to add:

MX server address Priority
ASPMX.L.GOOGLE.COM 1
ALT1.ASPMX.L.GOOGLE.COM 5
ALT2.ASPMX.L.GOOGLE.COM 5
ALT3.ASPMX.L.GOOGLE.COM 10
ALT4.ASPMX.L.GOOGLE.COM 10
Important: Some registrars require you to add a period after the .COM in the MX server address.
  1. In the first (Priority) field, enter 1.
  2. In the second (Host) field, enter @.
  3. In the third (Points To) field, enter ASPMX.L.GOOGLE.COM Include the period (.) at the end of the MX record.

    The NEW MX record has been entered.

  4. Click Add.

    You'll see a green confirmation message at the top of the table that your MX records have ben added.

  5. Repeat Steps 1-4, entering the remaining values (MX Server address) from the table above, and setting the Priority values respectively.

    All MX records have been added.

  6. Skip this step if you already verified your domain by another method (such as TXT record, HTML file, or meta tag).

    If you need to verify your domain:

    1. In the Admin console, scroll to the Get your verification code section and click the Copy button.

      The MX records table is shown and a red circle highlights the Copy button next to the MX verification record.
    2. Paste the value in the Value/Answer/Destination/Target column.
    3. Make sure the record's priority is set to Low or to 15 or greater.
    Note: If your registrar rejects the verification code, try deleting the period at the end of .com.
Step 5: Complete MX records setup
  1. Open the setup tool in the Admin console. 

  2. In the Gmail section, click Activate.

    A red circle highlights the "Activate." option in the Gmail section.

  3. Verify that you've created all existing email addresses and are ready for Gmail to start receiving all email for your domain. Click Continue.

  4. On the next page, scroll to the bottom and click Activate Gmail.

    A red circle highlights the Activate Gmail button on the bottom right of the MX records table.

Note:

  • The records can take several hours to update, so you might not immediately get new email messages in Gmail. Until then, you'll continue to receive messages at your old email provider.
  • If you see the MX records setup validation in progress message in the Admin console for more than a few hours, make sure you entered the MX address records and priorities correctly in the DNS records stored with your host.
  • If you still need help changing your MX records, contact Google Workspace support.
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