FatCow: Set up G Suite MX records

Important: If you purchased your domain from Google when you signed up for G Suite, you don’t need to set up Gmail. You can start using it now. If you’re signed in to your G Suite account, in the top right, click the App Launcher Appsand thenGmail Gmail.

You’re now ready to set up Gmail as your business email for your domain (and, if you haven’t already, verify your domain).

To do this, you need to sign in to your domain host and direct the email for your domain to the G Suite servers. It’s like registering your new address with the post office when you move so that your mail gets delivered to the right place. We’ll walk you through the steps.

Before you begin

  • Verify that you own your domain.

    Or, you can verify now with an MX record. We’ll show you how while you're setting up the MX records.

  • Create user accounts in G Suite for your team.

    If your team members already use email with your domain (their email address ends with your domain), you have to create their user accounts in G Suite before you change any MX record settings. Otherwise, they won't be able to send or receive messages with their business address in Gmail.

Change your MX records to start using G Suite

Step 1: Sign in to your domain host

  1. Leave the Admin Console open.
  2. Open a new browser window and go to the FatCow® site.
  3. Under Control Panel, enter the domain or username and password you created when you bought your domain from FatCow.
  4. Click Log in.

    If you don’t know your account information, you can reset your password or contact FatCow support.

Step 2: Go to your DNS records

  1. From the control panel, under Domain Tools, click DomainCentral.

    DomainCentral is selected.

  2. Click the domain name you want to set up with Gmail.
  3. Under your domain name, click the DNS option.

    If you don’t see this option, contact FatCow support to request that they add it.

    The DNS option under the domain name is selected.

  4. From the Modify list, select MX Record.

    MX Record is selected from the Modify list.

Step 3: Delete existing MX records

  1. In the MX Record table, from the Action list, select Remove next to the first existing MX record.

    Remove is selected from the Action drop-down list.

  2. When asked to confirm that you want to delete the record, click OK.
  3. Repeat steps 1 and 2 to remove all existing MX records.

    You’ll add new records in the next step.

Step 4: Add the G Suite MX records

To direct your email to your G Suite account, you have to add new MX records to your domain. These are the records that you need to add:
MX server address Priority
ASPMX.L.GOOGLE.COM. 1
ALT1.ASPMX.L.GOOGLE.COM. 5
ALT2.ASPMX.L.GOOGLE.COM. 5
ALT3.ASPMX.L.GOOGLE.COM. 10
ALT4.ASPMX.L.GOOGLE.COM. 10
  1. In the Priority field, enter 1.
  2. In the Host field, enter @.
  3. In the Points to field, enter ASPMX.L.GOOGLE.COM.
  4. Click Add.

    The Priority, Host, and Points To fields for the MX Record are all complete. The Add button is selected.

  5. Repeat steps 1–4, entering the remaining MX server address values from the table above and setting the Priority values.

    All 5 MX records are entered into the MX Record table.

  6. Skip this step if you already verified your domain by another method (such as TXT record, HTML file, or meta tag).

    If you need to verify your domain:

    1. In the Admin Console, scroll to the Get your verification code section and click the Copy button.

      The MX records table is shown and a red circle highlights the Copy button next to the MX verification record.
    2. Paste the value in the Value/Answer/Destination/Target column.
    3. Make sure the record's priority is set to Low or to 15 or greater.

       

Step 5: Tell Google to find your new MX records

  1. Open the Admin Console. If necessary, click the link at the top of the page to continue setting up the Admin Console.

    A red circle highlights the "Set up Admin Console. Click here to get started." option at the top of the Admin console.

  2. Navigate to the Activate Gmail page. 

  3. Scroll to the bottom of the page and click Activate Gmail.

    A red circle highlights the Activate Gmail button on the bottom right of the MX records table.

Congratulations! Your business email for your domain is now directed to the G Suite mail servers.

Note:

  • The records can take several hours to update, so you might not immediately get new email messages in Gmail. Until then, you'll continue to receive messages at your old email provider.
  • If you see the MX records setup validation in progress message in the Admin console for more than a few hours, make sure you entered the MX address records and priorities correctly in the DNS records stored with your host.
  • If you still need help changing your MX records, contact G Suite support.
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