Search
Clear search
Close search
Google apps
Main menu

Google Apps is now G Suite. Same service, new name. More about the name change.

Locate your G Suite Support PIN

24/7 phone, email and chat support is available for your G Suite administrator account. If you're calling, you must provide your PIN for authentication and verification purposes.

You don't need a PIN for chat or email support. Log in to your account, and click on the Contact Us button to see all contact options. 

To locate your PIN:

  1. Sign in to the Support page in the Google Admin console.
  2. Click the product you’re contacting us about (such as G Suite or Chrome Management). 
  3. Click the Get PIN button, and the PIN for that product displays.
Your PIN will expire after 1 hour. 

Can't find your PIN? PINs are available only for administrators of G Suite, Government, Education, or Nonprofit accounts. If you sign in to a free edition of G Suite, no PIN is available in your Admin console.

Using business email powered by G Suite? Open your business email settings to contact Google Support.


Other Products (Cloud, Search, Maps)
More about the Support PIN
To safeguard the security of your G Suite account and ensure that changes to your account are only made by authorized administrators from your organization, your Google Admin console contains a unique identifier for your account, known as a PIN. Your PIN may vary, depending on the product you're calling about. For example, your PIN for G Suite will be different than your PIN for Chrome Management. Note that legacy static customer PINs have been retired.

 

Was this article helpful?
Sign in to your account

Get account-specific help by signing in with your Apps for Work account email address, or learn how to get started with Apps for Work.