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Turn the global Directory on or off

When you add users to your Google Apps account, their user name and email address appears in a global Directory. When sending mail or sharing documents, people in your organization can easily find names in this directory. They can also browse or search for names in their Contact Manager. As a Google Apps administrator, you can control who appears in the global Directory and which of their addresses are shown. You can also turn off the global Directory if you don't want users to share addresses.

You can turn the global Directory on or off at any time.

How to

Turn on the Directory and set sharing options

Initially, the global Directory includes each user’s primary email address and any email aliases. You can control which of these email addresses appear in the Directory by adjusting the sharing settings.

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console dashboard, go to Appsand thenGoogle Appsand thenContacts.
  3. Click Sharing settings.
  4. Select Enable contact sharing.
  5. Specify which email addresses to include for each user in the shared directory:
    • Show all email addresses: Includes the primary email address and any alias addresses you've added.
    • Hide the primary email address if the user has an alias: If a user has an email alias, show only the alias, not their primary address. 
    • Hide aliases: Include only the primary email address. Don't show aliases.
    • Only show email addresses on the user's primary domain: Applies if you add  a domain alias to your account. Shows all email addresses in the user's primary domain. Hides addresses from any domain alias.
  6. Specify which profiles appear in the Directory:
    • Show only domain profiles: Includes profiles of internal users (people with addresses in your domains). Hides any external contacts you've added with the Domain Shared Contacts API.
    • Show only domain shared contacts: Includes external contacts added using Domain Shared Contacts API. They are people who don't have addresses in your domain but who your users need to contact.
    • Show both domain profiles and domain shared contacts: Include internal and external contacts.
    Note that the format of directory entries follows the name format setting in Gmail.
  7. Click Save Changes.

It might take up to 24 hours for changes to appear.

Turn off the Directory

Disable the global Directory to remove the following:

  • Directory entries from search results in the Contact Manager.
  • Directory entries from autocomplete in other services.
  • The browsable Directory group from every user’s Contact Manager.

To disable the Directory:

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console dashboard, go to Appsand thenGoogle Appsand thenContacts.
  3. Click Sharing settings.
  4. Select Disable contact sharing.
  5. Click Save Changes.

Tip: To exclude external contacts from the global Directory but still show internal users, you don't need to turn off the entire Directory. Turn on the Directory and choose Show only domain profiles.

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