Pause, cancel, or exit a migration
When you use the data migration service, you can pause, restart, cancel, or exit a migration.
You must be signed in as a super administrator for this task.To access the Data migration tool in the Admin console:
Sign in to your Google Admin console.
Sign in using your administrator account (does not end in @gmail.com).
- From the Admin console Home page, go to Data migration.
To see Data migration, you might have to click More controls at the bottom.
To pause and restart a migration:
- Do one of the following actions:
- To pause a migration for all users, leave the boxes next to all users unchecked and click Pause .
- To pause a migration for certain users, check the box next to the users you want to pause and click Pause .
- Click Continue when you're ready to resume the migration. The data migration service resumes where it left off.
Note: After you stop a migration, the migration can continue for up to 10 minutes before the process stops.
If you want to change the migration settings during a migration, you must first cancel the migration.
To cancel a migration for all users, click Settings > Exit Migration > Exit.
If you cancel a migration that’s in progress and run the same migration again later, the data migration service starts over and migrates all of the data again. However, your new G Suite email account automatically identifies duplicate messages and eliminates them.
To exit a completed migration, click Settings > Exit Migration.
When you exit a migration, a migration report is sent to all super administrators of the domain and the migration role account.
Information about a completed migration is displayed on the Data migration page for 15 days, or until you click Exit Migration. A migration exits automatically after 15 days and if it does, you won't receive a migration report. It’s important to keep track of a migration’s progress so that you don’t miss valuable reporting information.
We recommend that you check a migration's progress every few days and exit the migration if it has successfully completed.