Search
Clear search
Close search
Google apps
Main menu

Google Apps is now G Suite. Same service, new name. More about the name change.

cPanel MX records

Introduction

To update your MX records with this Domain Name System (DNS) provider, first understand MX records and learn how to configure them for G Suite in general.

Steps

cPanel is a tool that some domain hosts use to manage DNS settings. For help accessing cPanel, contact your domain host's support team.

Open MX Entry

  1. Log in to cPanel for the domain you want to use with G Suite.
  2. In cPanel, scroll down to Mail, and click MX Entry.

    MX Entry icon

Delete MX records

  1. Under the MX Records section, click Delete next to any existing MX records.
  2. Click Delete again to confirm.
  3. Repeat Steps 1-2 for all remaining MX records.

Add MX records

To direct your email to your G Suite account, you have to add new MX records to your domain. These are the records that you'll need to add:

MX server address Priority
ASPMX.L.GOOGLE.COM 1
ALT1.ASPMX.L.GOOGLE.COM 5
ALT2.ASPMX.L.GOOGLE.COM 5
ALT3.ASPMX.L.GOOGLE.COM 10
ALT4.ASPMX.L.GOOGLE.COM 10
Note: These are the G Suite mail servers, and we include multiple servers in case one fails or requires maintenance.
  1. Scroll down to Add New Record, and enter 1 in the Priority field.
  2. Enter ASPMX.L.GOOGLE.COM in the Destination field.
  3. Click Add New Record.
  4. Repeat Steps 1-3, entering the remaining values (MX Server address) from the table above, and setting the Priority values respectively.
    If you make a mistake after adding a record, you can correct it by clicking Edit.
  5. If you need to verify your domain, repeat the steps above to add the unique MX verification record provided by the G Suite setup wizard. Copy the entire record (ends in mx-verification.google.com)and paste it into the Value/Answer/Destination/Target column. Make sure this record's priority is set to Low or with a number of 15 or greater.

    Skip this step if you've already verified by another method (like TXT record, HTML file, or meta tag). This MX record verifies your domain.

    MX records table with the verification record at the top.

Be aware it may take as long as 72 hours before DNS changes are propagated, depending on the time to live (TTL) that was configured for your records. Until records have been updated worldwide, you will still receive traffic to your old server.

Troubleshooting

Follow the steps within Troubleshoot MX records to fix your DNS setup.

Was this article helpful?
How can we improve it?
Sign in to your account

Get account-specific help by signing in with your G Suite account email address, or learn how to get started with G Suite.