IPOWER: Set up G Suite MX records

Important: If you purchased your domain from Google when you signed up for G Suite, you don’t need to set up Gmail. You can start using it now. If you’re signed in to your G Suite account, in the top right, click the App Launcher Appsand then Gmail Gmail.

You’re now ready to set up Gmail as your business email for your domain (and, if you haven’t already, verify your domain).

To do this, you need to sign in to your domain host and direct the email for your domain to the G Suite servers. It’s like registering your new address with the post office when you move so that your mail gets delivered to the right place. We’ll walk you through the steps.

Before you begin

  • Verify that you own your domain.

    Or, you can verify now with an MX record. We’ll show you how while you're setting up the MX records.

  • Create user accounts in G Suite for your team.

    If your team members already use email with your domain (their email address ends with your domain), you have to create their user accounts in G Suite before you change any MX record settings. Otherwise, they won't be able to send or receive messages with their business address in Gmail. 

  • If you’re in the Setup Wizard, go to the Add G Suite MX records instructions. If you don’t have the wizard open, sign in to the G Suite Setup Wizard. The wizard will help you tell Google to find your new MX records and direct your mail to Gmail.

Change your MX records to start using G Suite

Step 1: Sign in to your domain host

  1. Leave the G Suite Setup Wizard open.
  2. Open a new browser window and go to the IPOWER® site in a new tab.
  3. At the top of the IPOWER site, enter your username and password you created when you purchased your domain.
  4. Click Log In.

    If you don’t know your account information, you can reset your password or contact IPOWER support.

Step 2: Go to your DNS records

  1. From the control panel, under Domains, click DomainCentral.

    Under Domains, a red box highlights DomainCentral.

  2. Click the domain name you want to verify with your Google service.
  3. Under your domain name, click the DNS option.

    If you don’t see this option, contact IPOWER support to request that they add it.

    The DNS option under the domain name is selected.

  4. From the Modify list, select MX Record.

    MX Record is selected from the Modify list.

Step 3: Delete existing MX records

  1. In the MX Record table, from the Action list, select Remove next to the first existing MX record.

    Remove is selected from the Action drop-down list.

  2. When asked to confirm that you want to delete the record, click OK.
  3. Repeat steps 1 and 2 to remove all existing MX records.

    You’ll add new records in the next step.

Step 4: Add the G Suite MX records

To direct your email to your G Suite account, you have to add new MX records to your domain. These are the records that you need to add:
MX server address Priority
ASPMX.L.GOOGLE.COM. 1
ALT1.ASPMX.L.GOOGLE.COM. 5
ALT2.ASPMX.L.GOOGLE.COM. 5
ALT3.ASPMX.L.GOOGLE.COM. 10
ALT4.ASPMX.L.GOOGLE.COM. 10
Note: The values are the G Suite mail servers. We include 5 servers in case one fails or requires maintenance.
  1. In the Priority field, enter 1.
  2. In the Host field, enter @.
  3. In the Points to field, enter ASPMX.L.GOOGLE.COM.
  4. Click Add.

    The Priority, Host, and Points To fields for the MX Record are all complete. The Add button is selected.

  5. Repeat steps 1–4, entering the remaining MX server address values from the table above and setting the Priority values.

    All 5 MX records are entered into the MX Record table.

  6. Skip this step if you already verified your domain by another method (such as TXT record, HTML file, or meta tag).

    If you need to verify your domain:

    1. Find the unique MX verification record provided by the G Suite Setup Wizard.
    2. Copy the entire record (ends in mx-verification.google.com) and paste it in the Value/Answer/Destination/Target column.
    3. Make sure the record's priority is set to Low or to 15 or greater.

    MX records table with the verification record at the top.

Step 5: Tell Google to find your new MX records

  1. In the first tab or window, return to the G Suite Setup Wizard.
  2. Click through any confirming steps in the wizard.
  3. Click Verify or I have completed these steps to tell Google to look for your new MX records.

Congratulations! Your business email for your domain is now directed to the G Suite mail servers.

Note:

  • The records can take several hours to update, so you might not immediately get new email messages in Gmail. Until then, you'll continue to receive messages at your old email provider.
  • If you see the MX records setup validation in progress message in the Admin console for more than a few hours, make sure you entered the MX address records and priorities correctly in the DNS records stored with your host.
  • If you still need help changing your MX records, contact G Suite support.
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