4D Hosting: Set up G Suite MX records

Important: If you purchased your domain from Google when you signed up for G Suite, you don’t need to set up Gmail. You can start using it now. If you’re signed in to your G Suite account, in the top right, click the App Launcher Appsand then Gmail Gmail.

You’re now ready to set up Gmail as your business email for your domain (and, if you haven’t already, verify your domain).

To do this, you need to sign in to your domain host and direct the email for your domain to the G Suite servers. It’s like registering your new address with the post office when you move so that your mail gets delivered to the right place. We’ll walk you through the steps.

Before you begin

  • Verify that you own your domain.

    Or, you can verify now with an MX record. We’ll show you how while you're setting up the MX records.

  • Create user accounts in G Suite for your team.

    If your team members already use email with your domain (their email address ends with your domain), you have to create their user accounts in G Suite before you change any MX record settings. Otherwise, they won't be able to send or receive messages with their business address in Gmail. 

  • If you’re in the Setup Wizard, go to the Add G Suite MX records instructions. If you don’t have the wizard open, sign in to the G Suite Setup Wizard. The wizard will help you tell Google to find your new MX records and direct your mail to Gmail.

Change your MX records to start using G Suite

Step 1: Sign in to your domain host

  1. Leave the G Suite Setup Wizard open.
  2. Open a new browser window and go to the 4D Hosting site.
  3. On the 4D Hosting site, enter your Email Address and Password that you created when you opened your 4D Hosting account.
  4. Click Login.

    If you don’t know your account information, you can reset your password or contact 4D Hosting Support.

Step 2: Go to your DNS records

  1. Under Client Area, click Domains.

    Client Area > Domains

  2. Find the domain you want to verify and next to Active, click the Down arrow Down Arrow and then Manage Domain.

    Manage Domain is selected from the Tools drop-down list.

  3. Under Actions, click Manage DNS.

    Manage DNS is selected from the Actions menu.

Step 3: Delete existing MX records

  1. Click the Remove Record icon next to any existing MX record. Don't worry, you'll add new ones in the next set of steps.

    A red circle highlights the remove record icon.

  2. Click Confirm to confirm the deletion of the MX record.

    Confirm button

  3. Repeat steps 1 and 2 for all other existing MX records.

Step 4: Add the G Suite MX records

To direct your email to your G Suite account, you have to add new MX records to your domain. These are the records that you need to add:
MX server address Priority
ASPMX.L.GOOGLE.COM. 1
ALT1.ASPMX.L.GOOGLE.COM. 5
ALT2.ASPMX.L.GOOGLE.COM. 5
ALT3.ASPMX.L.GOOGLE.COM. 10
ALT4.ASPMX.L.GOOGLE.COM. 10
Note: The values are the G Suite mail servers. We include 5 servers in case one fails or requires maintenance.
  1. Click Add Record.

    Add Record button

  2. In the Type drop-down list, select MX.

    The MX record type is selected on the Add New Record window.

  3. In the Name field, enter @.
  4. Leave the default value in the TTL field.
  5. In the RDATA Preference field, enter a priority value of 1.
  6. In the RDATA Exchange field, enter the MX record of ASPMX.L.GOOGLE.COM. Include the period at the end of the MX record.

    Add New Record dialog box is shown.

  7. Click Add Record. A green confirmation message will appear over your domain's DNS records table.
  8. Repeat Steps 1-7, entering the remaining values (MX Server address) from the table above, and setting the Priority values respectively.
  9. Skip this step if you already verified your domain by another method (such as TXT record, HTML file, or meta tag).

    If you need to verify your domain:

    1. Find the unique MX verification record provided by the G Suite Setup Wizard.
    2. Copy the entire record (ends in mx-verification.google.com) and paste it in the Value/Answer/Destination/Target column.
    3. Make sure the record's priority is set to Low or to 15 or greater.

    MX records table with the verification record at the top.

  10. After all of the records have been entered, click Save Changes.

    All records added

Step 5: Tell Google to find your new MX records

  1. In the first tab or window, return to the G Suite Setup Wizard.
  2. Click through any confirming steps in the wizard.
  3. Click Verify or I have completed these steps to tell Google to look for your new MX records.

Congratulations! Your business email for your domain is now directed to the G Suite mail servers.

Note:

  • The records can take several hours to update, so you might not immediately get new email messages in Gmail. Until then, you'll continue to receive messages at your old email provider.
  • If you see the MX records setup validation in progress message in the Admin console for more than a few hours, make sure you entered the MX address records and priorities correctly in the DNS records stored with your host.
  • If you still need help changing your MX records, contact G Suite support.
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