4D Hosting: Set up MX records

Tip! Only Google Workspace customers who want to use Gmail must change their MX records. You can skip this procedure and continue to use your current email provider with Google Workspace.

A Beginner's Guide to Signing up for Google Workspace

You’re now ready to set up Gmail as your business email for your domain (and, if you haven’t already, verify your domain).

To do this, you need to sign in to your domain host and direct the email for your domain to the Google Workspace servers. It’s like registering your new address with the post office when you move so that your mail gets delivered to the right place. We’ll walk you through the steps.

Before you begin

  • Verify that you own your domain.

    Or, you can verify now with an MX record. We’ll show you how while you're setting up the MX records.

  • Create user accounts in Google Workspace for your team.

    If your team members already use email with your domain (their email address ends with your domain), you have to create their user accounts in Google Workspace before you change any MX record settings. Otherwise, they won't be able to send or receive messages with their business address in Gmail.

Change your MX records

Step 1: Sign in to your domain host

  1. Leave the Google Admin console setup instructions open.
  2. Open a new tab or browser window and go to the 4D Hosting site.
  3. On the 4D Hosting site, enter your Email Address and Password that you created when you opened your 4D Hosting account.
  4. Click Login.

    If you don’t know your account information, you can reset your password or contact 4D Hosting Support.

Step 2: Go to your DNS records

  1. Under Client Area, click Domains.

    Client Area > Domains

  2. Find the domain you want to verify and next to Active, click the Down arrow "" and then Manage Domain.

    Manage Domain is selected from the Tools drop-down list.

  3. Under Actions, click Manage DNS.

    Manage DNS is selected from the Actions menu.

Step 3: Delete existing MX records

  1. Click the Remove Record icon next to any existing MX record. Don't worry, you'll add new ones in the next set of steps.

    A red circle highlights the remove record icon.

  2. Click Confirm to confirm the deletion of the MX record.

    Confirm button

  3. Repeat steps 1 and 2 for all other existing MX records.

Step 4: Add the new MX records

To direct your email to your Google Workspace account, you have to add new MX records to your domain. These are the records that you need to add:
MX server address Priority
Important: Some registrars require you to add a period after the .COM in the MX server address.
  1. Click Add Record.

    Add Record button

  2. In the Type drop-down list, select MX.

    The MX record type is selected on the Add New Record window.

  3. In the Name field, enter @.
  4. Leave the default value in the TTL field.
  5. In the RDATA Preference field, enter a priority value of 1.
  6. In the RDATA Exchange field, enter the MX record of ASPMX.L.GOOGLE.COM Include the period at the end of the MX record.

    Add New Record dialog box is shown.

  7. Click Add Record. A green confirmation message will appear over your domain's DNS records table.
  8. Repeat Steps 1-7, entering the remaining values (MX Server address) from the table above, and setting the Priority values respectively.
  9. Skip this step if you already verified your domain by another method (such as TXT or CNAME record).

    If you need to verify your domain:

    1. In the Admin console, scroll to the Get your verification code section and click the Copy button.

      The MX records table is shown and a red circle highlights the Copy button next to the MX verification record.
    2. Paste the value in the Value/Answer/Destination/Target column.
    3. Make sure the record's priority is set to Low or to 15 or greater.
    Note: If your registrar rejects the verification code, try deleting the period at the end of .com.
  10. After all of the records have been entered, click Save Changes.

    All records added

Step 5: Tell Google to find your new MX records

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. Check the boxes to confirm:

    1. You've created accounts for all existing email addresses in your organization.

    2. You're ready to stop receiving messages at your old email provider and start receiving them in Google Workspace.

  3. Click Continue.

  4. Scroll to the bottom of the next page and click Activate Gmail.

Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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