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    Email routing

    Catch-all address routing

    You use catch-all addresses to receive messages that are accidentally addressed to an incorrect email address for a domain.

    Designate a catch-all address only when you really need it. Spammers often try to guess email addresses in your domain. When they guess incorrectly, the spam is delivered to the catch-all address. The volume of incoming messages can exceed the Gmail receiving limits, resulting in the account becoming locked. Or, it might lead to legitimate messages being deferred, delayed, or bounced.

    How you set up a catch-all address depends on the G Suite edition you’re using.

    Set up catch-all routing (Legacy free edition)

    To create a catch-all address with the legacy free edition of Google Apps:

    1. Sign in to the Google Admin console.

    2. From the dashboard, click Apps.

    3. Click G Suite > Gmail > User settings.

    4. In the Catch-all address section, select the Forward the mail to: option. 

    5. Enter the username for the catch-all address. The username must be a valid account in your domain. Don’t include the domain name, @your-domain. It’s automatically added to the address.

    6. At the bottom, click Save.

    To bounce messages addressed to nonexistent recipients:

    1. Sign in to the Google Admin console.

    2. From the dashboard, click Apps.

    3. Click G Suite > Gmail > User settings.

    4. In the Catch-all address section, select the Discard option. 

    5. At the bottom, click Save.

    Set up catch-all routing (Other G Suite editions)

    If you’re using another G Suite edition, the Email routing setting with the Route to catch-all address control is no longer supported. Instead, you use the Routing setting to configure catch-all addresses and routing. 

    If you configured catch-all routing using the Email routing setting,  you need to delete or convert the configuration. For details, see Domain-level routing.

     

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