Which Groups best suits your service?
Google Groups make it easy for your users to communicate with people they contact often. As the G Suite administrator, you can create and manage groups in the Google Admin console. You can also use Groups for Business for added features.
Admin console Groups
You can create basic groups that people can use as mailing lists. Your users can then email the entire group with a single address, invite the group to a meeting, or share a document with the group. These Admin console groups make it easy to:
- Communicate with groups of people—For example, groups can be useful for departments, project teams, classes, office locations, special-interest groups, and more.
- Manage access to documents, sites, videos, and calendars—Users can share their content with groups instead of entering individual addresses.
- Manage access to admin privileges—Create a group for users with limited admin privileges to help with some admin tasks. For example, this group of users might access and take action on messages in the admin quarantine.
- Manage access to Google services. Turn on G Suite and additional Google services for a group of users rather than an entire organizational unit. This lets you control access for specific users without changing your organizational structure. Learn about access groups.
Groups for Business
If you have the legacy free edition of G Suite, upgrade to G Suite Basic to get this feature.
With Groups for Business, users can access a host of features that make it easy for departments, teams, and special-interest groups to manage their own group memberships and participate in online discussions. Users can:
- Create their own groups—You can allow users this privilege so that they manage membership, send messages, view member lists, and more. You can remove the privilege at any time. This way you reduce demands on IT resources.
- Create forums and collaborative (shared) inboxes—Users can host community discussions, process support tickets, or sales inquiries. Read about managing and participating in online discussions.
- Moderate messages—This allows you to make sure messages are appropriate for the entire group before they’re shared.
- Search—Find emails across archives of discussions.
What suits your service?
As the G Suite administrator, you can set up your users with only Admin console groups that you create and directly manage on the Admin console. To change group settings, go to groups.google.com.
With the features that Groups for Business offers, you might additionally choose to allow your users to create and manage their own organization-wide groups. With Groups for Business, they can create collaborative inboxes, web forums, and Q&A forums.
To use this service, set up Admin console groups. Then turn Groups for Business on—unless you set up your Google Cloud account to automatically enable new services. For next steps, see Set up Groups for your team.
Note: You can turn Groups for Business on or off for specific users.