Add or remove email aliases for groups

As an administrator, you can add alternate email addresses, called email aliases, to your organization’s groups. For example, if there’s a group email for support@your-domain.com, you can add help@your-domain.com as an email alias to make sure questions from customers reach the right place. Or, if your organization has more than one domain, you can add an alias with a different domain to a group.

Note: Currently, you can't search for a group by its alias.

Add an alias to a group

You can add up to 30 email aliases for each group.

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Groups.

    To see Groups, you might have to click More controls at the bottom.

  3. Click the name of your group.
  4. In the Group information section, click Aliases.
  5. Point to the Aliases section and click Edit Edit.
  6. In the Group Alias Email field, enter a new address. If your organization has more than one domain, select a domain from the list.
  7. Click Add Alias and then Save

It can take up to 24 hours for the group to receive email sent to a new alias. 

Remove an alias from a group

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Groups.

    To see Groups, you might have to click More controls at the bottom.

  3. Click the name of your group.
  4. In the Group information section, click Aliases.
  5. Point to the Aliases section and click Edit Edit.
  6. Point to the alias you want to remove and click Remove Remove and then Save.
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