Change a user’s license to a different subscription

If you have multiple subscriptions for the same Google service—for example, multiple Google Drive storage capacities—you can change a user's license option by assigning a license to a different subscription of the service. The user's previous license is freed up.

Note:

  • In some cases, if you change a user’s license, it might take up to 24 hours before you can assign the previous license to a different user.
  • If you want to reassign a license from one user to another, remove the license from the first user and then assign it to the second user. See Assign, remove, and reassign licenses.

Change a user’s license type

Change a license on the Users list page
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Users.
  3. Next to each user’s name you want to change licenses for, check the box.
  4. At the top, click Moreand thenAssign Licenses.
  5. For any service that has multiple subscriptions available, an arrow appears next to the service name. Click the Down arrow "" to expand the list of subscriptions.
  6. Click the license for the subscription of the service you want to assign.
  7. Repeat steps 5 and 6 to change the subscription for another service.
  8. Click Assign. This replaces the users’ currently assigned license type with the new license type.
Change a license on an individual user's detail page
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Users.
  3. Click the name of the user to whom you want to change the license.
  4. On the user’s detail page, scroll down to and click the Licenses section to expand it.
  5. Click the service name. If an arrow appears, this indicates that multiple subscriptions are available for that service.
  6. Click the Down arrow "" to display the available subscriptions. 
  7. Click the subscription you want. This replaces the users’ currently assigned license type with the new one.
  8. Repeat steps 5–7 to change the subscription for another service.
  9. Click Save.
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