Get started with Google Groups

Not sure how to get started setting up Google Groups for your organization? Here are the steps we recommend:

  1. Decide how to use Google Groups for your organization
    Learn about what administrators can do and what your users can do if you enable the Google Groups for Business service.

  2. Enable Google Groups for Business
    If you decide to use Google Groups for Business, you'll need to enable the service, unless you set up your Google Apps domain to automatically enable new services.

    Or, if you don't want to use the Google Groups for Business service and it was automatically enabled, you can disable it.

  3. Set sharing options for Google Groups for Business
    If you enabled Google Groups for Business, set sharing options to specify who can access your Groups service, whether users can create their own groups, whether users can add members who are outside your organization, and more.

  4. Customize web address for Groups service
    If you've enabled Google Groups for Business, you can change the default URL for your Groups directory to something easy to remember, such as "groups.yourdomain.com".

  5. Configure Postini Services
    If you're using the standalone version of Google Message Security (by Postini), we recommend that you either add your groups to the service or make a few configuration changes to the service to ensure messages are delivered to your groups.

    If you're using the integrated version of Message Security (which appears as Postini Services on your Admin console), you don't need to make any configuration changes to the service.

  6. Migrate mailing lists from LDAP server
    If you have mailing lists on an LDAP server, you can use the Google Apps Directory Sync utility to synchronize your LDAP information into Google Groups.

  7. Create new groups
    Use the Admin console to quickly create new groups for your organization.

  8. Tell users about Groups service
    If you've enabled Google Groups for Business, tell your users about their new service. We provide both a user guide that you can quickly customize and an email template that you can use to announce Google Groups to your users.

Other steps to consider:

  • Edit existing groups: Does your Google Apps domain use groups that were created before the Google Groups for Business service became available (December 2009)? If so, you might want to edit those existing groups to allow users to see a group's members list in calendar invitations sent to a group address. Learn more
     
  • Create shared mailboxes: With the Google Groups for Business service, you can create groups that can serve as "shared mailboxes" for specific groups of users, such as technical support or customer service personnel. Learn more