আপনি যে পৃষ্ঠাটির জন্য অনুরোধ করেছেন সেটি বর্তমানে আপনার ভাষায় উপলভ্য নয়। আপনি পৃষ্ঠার নিচে অন্য কোনও ভাষা বেছে নিতে পারেন বা Google Chrome-এর বিল্ট-ইন অনুবাদ ফিচার ব্যবহার করে আপনার পছন্দের ভাষায় যেকোনও ওয়েবপৃষ্ঠা অবিলম্বে অনুবাদ করতে পারেন।

Diagnostic Information Tool

Guide for Google Workspace administrators

Disclaimers
The Workspace Diagnostic Information Tool and accompanying documentation are meant to assist Workspace administrators in exporting and understanding the diagnostic information generated during the use of Workspace Core Services and sent to Google servers in order to fulfill their legal obligations. The Diagnostic Information Tool should not be used for any other purpose.

Introduction

The Diagnostic Information Tool provides a comprehensive view of the diagnostic information sent to Google from a user’s device during the use of Workspace Core Services, and enables administrators to export that information. Using the Diagnostic Information Tool, administrators can export up to 24 hours of diagnostic information for a selected user within your organization for the Workspace services described in the section below.

Before getting started

Run a search in the Diagnostic Information Tool

To run a search in the Diagnostic Information Tool:

  1. Go to the Google Admin console at admin.google.com.
    Be sure to sign in using your corporate (administrator) email address, and not your personal address.
  2. On the left of the Admin console Home page, click Reporting > Diagnostic Information Tool.
  3. In the User email field, enter the user ID for your search—for example, jim@solarmora.com.
  4. Select the Service name for your search—for example, Calendar.
  5. Enter a time range for your search.
    You can run a search for the Last hour, Last 2 hours, Last 4 hours, Last 8 hours, or Last 24 hours.
  6. Click Export.
  7. Enter an Export name.
  8. Select a format: Google Sheets or CSV file (comma-separated values).
  9. Click Export.

View the exported search results

When you run a search in the Diagnostic Information Tool, the following columns are displayed in the exported search results:

  • Timestamp—Date and time of the logging event. The timestamp corresponds to when the event actually reaches the server and is logged.
  • User IP—IP address of the user specified in the Diagnostic Information Tool search.
  • DUSI—Stands for Device User Session Identifier. This is the hash of the device ID and user ID which uniquely identifies a single user on a device.
  • User agent—String identifying the type of browser and operating system of the user.
  • Payloads—The Diagnostic Information Tool enables you to export diagnostic information from several different logging payloads. This data is displayed in the Payloads column. For details about this information, see the sections below.
 

Understand your search results

The Diagnostic Information Tool includes information from several different logging payloads. The specific payloads that are displayed in the outputted search results depend on the Service name you choose when running your search.

To view details related to the specific custom payloads displayed in the search results, see the sections below. For example, if the Payloads column refers to the calendar_client_events payload, see the corresponding section below for more details.

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