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Add a credit card as your primary payment method

Are you adding a card to fix a payment failure? Follow these steps instead.

To make automatic payments for a Google subscription, you need to have a valid primary form of payment on file. You can either add a new card as primary, or make an existing card your primary payment method.

Google accepts international payments from Visa, Mastercard, and American Express.

Add a new credit card as your primary payment method

After we authorize your card, Google stops charging automatic payments to your old primary payment method and starts charging your new card, instead.

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console dashboard, go to Billing.
  3. Next to your subscription, click Actions and then Access billing account.
  4. Under How you pay, click Manage payment methods.
  5. Click Add Payment Method.

    billing add payment method

  6. Select Add new credit or debit card. Then, enter your card number and other information.
  7. Click Save.
  8. On the Payment methods screen, click None below the card icon and select Primary.

    credit_card_set_primary

Make an existing card your primary payment method

When you set an existing card as your primary payment method, automatic payments are taken from this card’s account.

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console dashboard, go to Billing.
  3. Next to your subscription, click Actions and then Access billing account.
  4. Under How you pay, click Manage payment methods.
  5. Click Add Payment Method.

    billing add payment method

  6. On the Payment methods screen, click None below the icon of the card you want to make primary, and select Primary.

    credit_card_set_primary

Questions?

When do automatic payments occur?
  • G Suite—Once your free trial is over and your paid subscription begins, we begin charging your payment method at the beginning of the following month. If your paid service begins in May, for example, we charge you at the beginning of June. After that, automatic charges continue to occur at the beginning of each month.
  • Domain registration—We begin charging your payment method at the time of purchase. If your domain is set fo automatic renewal, we renew your domain 7 days prior to the annual renewal date and charge your payment method at the beginning of the following month.
What if my country isn't listed when I try to add my billing address?

In some countries, the billing address you specify for a payment method must be in the same country as the billing country you select when you set up your Google billing account. If that's true for your location, you can't enter any other country in a billing address—nor can you change the billing country associated with your account.

If your billing address isn't in the country you selected for your billing account, you can:

  • Add a new payment method with a billing address that is in your billing account's country.
  • Transfer your account to one of our G Suite Partners who might be able to change your billing account's country for you.
I just added my credit card. How long until it can be charged?

When you add a credit card, we can typically authorize and begin charging it right away. In some cases, however, this might take a few hours.

How long does it take to process a credit card payment?

When setting up a Google billing account

Your service will start running almost immediately after you enter valid credit card information in your new billing account. However, in some circumstances it can take a few hours.

When making a manual payment

When you make a manual payment, we check with your credit card provider right away to see if your card can accept the charge. If it can, we authorize your card almost immediately for the amount of your payment.

If your account was suspended because an automatic payment was declined and you're paying off your balance to lift the suspension, service will resume once your payment is complete.

It might take several hours for the payment to appear in your transactions.

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