Reseller access to your subscriptions

When you purchase a subscription from a reseller, the reseller can access the following Google Admin console services, unless you turn off the reseller's access. If you transfer a subscription you purchased directly from Google, you can also grant the reseller access to manage the subscription.

To turn on your reseller's access, contact the reseller and get their permission, then go to Change a reseller's access to your subscriptions.

Admin console access

Service Reseller access Your access
Subscription management

For example:

  • Upgrade or downgrade a subscription
  • Cancel a subscription
  • Purchase add-on subscriptions
  • Resellers manage subscriptions you purchased from them.
  • If you grant access, resellers can view subscriptions you purchased directly from Google, but they can't make changes.
  • You manage subscriptions you purchased directly from Google.
  • You can view subscriptions you purchased from a reseller, but you can't make changes.
License management

For example:

  • Set automatic licensing
  • Assign or unassign a license to a user
  • Bulk assign or unassign licences
  • Resellers can manage licenses for subscriptions you purchased from them, unless you turn off reseller access to your Admin console.
  • If you grant access, resellers can manage licenses for subscriptions you purchased directly from Google.
  • You manage licenses for subscriptions you purchased directly from Google.
  • You can't manage licenses for subscriptions you purchased from a reseller.
Billing and payment accounts

For example:

  • View payment accounts
  • Create payment accounts
  • View subscription history

 

  • Resellers manage billing and payment accounts for subscriptions you purchased from them.
  • Resellers can't have access to billing and payment accounts for subscriptions you purchased directly from Google.
  • You manage billing and payment accounts for subscriptions you purchased directly from Google.
Chrome and other device management

For example:

  • Approve, update, or remove a device
  • Move devices to an organizational unit
  • Resellers manage device subscriptions you purchased from them.
  • If you grant access, resellers can manage device subscriptions you purchased directly from Google.
  • You manage device subscriptions you purchased directly from Google.
  • You can't manage device subscriptions you purchased from a reseller.
User, group, and organizational unit management

For example:

  • Create, update, or delete a user account
  • Create, update, or delete a group
  • Create, update, or delete an organizational unit
  • Resellers can manage users, groups, and organizational units, unless you turn off reseller access to your Admin console.
  • You manage users, groups, and organizational units.
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