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This help center shows articles applicable to Merchant Center Next. Learn more about the upgrade and get answers to frequently asked questions.

How to find support if you use a non-Google platform

If you primarily use a platform other than Merchant Center (such as GoDaddy, WooCommerce, etc) to run your online retail business through Google, you may need to check that platform’s support offerings to help resolve issues with your account. The following are some popular third party platforms and links to resources that may help:

Platform Resource
BigCommerce Support
Cafe24 Support
GoDaddy Support
LojaIntegrada Support
Prestashop Support
STORES Support
Wix Support
WooCommerce Support

Resources in this help center

There are some cases when you may need to take action in your linked Merchant Center account, even if you primarily use a different platform. Here are a list of those exceptions:

Promotions

You may need to use Merchant Center to opt out of promotions. Learn more about how to Create and manage promotions with third-party partners.

Policy

If you contact support regarding policy issues or account suspensions, agents may direct you to Merchant Center to make changes in your account.

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