Featured postsView all featured posts Welcome to the new Google Fiber Help Forum! Hi all, Welcome to the new Google Fiber Help Forum. We’re excited to be among the first to migrate t… 0 Updates 0 Recommended Answers 0 Replies 964 Upvotes How to submit a feature or content request Want to request a channel for your TV lineup, or have a suggestion for a feature you'd like to see G… 0 Updates 0 Recommended Answers 0 Replies 372 Upvotes Reporting issues with your Fiber service This Forum is monitored by Google Fiber Monday through Friday, from 10a to 5p ET. If you require imm… 0 Updates 0 Recommended Answers 0 Replies 202 Upvotes Useful links Google Fiber FAQAbout the CommunityCommunity OverviewContent Policy Google Fiber FAQAbout the CommunityCommunity OverviewContent Policy Not what you're looking for? Try posting to the public help community Post a question CategoriesView all postsInternet Increased Ping and Packet Loss through the Wifi 6 Mesh Extender (GFEX310) Buffer/fuzzy on new router Ground not refilled back after cable work View allWi-Fi Wifi 6 router fiber plug gets hot and wifi stops working Google home cannot scan QR code, no setup code available Router periodically refuses wireless connections View allTV What do I do with the old fiber tv network boxes, remotes, etc that I no longer need? Screen says Google Fiber authenticating, this may take a moment, but it hasn't changed in 20 minutes Can I use the old google fiber tv remote for the new Google Chromecast with TV View allGet Fiber What type of fiber runs into my house? Installation problems I got the Nest wifi devices, but I don't have fiber coming to the house. View all