How does Zagat work?

Zagat's ratings and reviews are based on the opinions of regular people, like you, who come to Zagat.com to share their experiences about the exceptional establishments they visit throughout the year. For restaurants, users separately rate the Food, Decor and Service on a 0-3 point scale (0 = fair/poor, 1 = good, 2 = very good, 3 = excellent). These ratings are averaged and presented on Zagat’s 30-point scale. Diners are also asked to share witty and insightful comments about their experiences, which our editors curate into concise reviews that help users make quick and informed decisions.