If you're experiencing an issue with YouTube TV, you can share debug info with YouTube's engineering team to help us troubleshoot the issue.
This info includes sharing details like:
- Device (manufacturer, model, and OS version)
- Video ID (link to the video being played)
- CPN (an ID that engineers use to find troubleshooting info for a specific playback session)
- Note: Your CPN does not contain any of your personal info)
- Bandwidth info
How to share debug info
On your computer
Stats for Nerds
- Go to a video watch page.
- Right-click on the video player, then select Stats for nerds. Stats for nerds will be displayed over the video while it's playing.
- Take a screenshot or a clear photo of the Stats for nerds.
- To share your screenshot or photo, get in touch with YouTube TV Support.
On your mobile device
Stats for nerds
- Play a video, then tap More
.
- Tap the Stats pulse
. Stats for nerds will be displayed on top of the video while the video is playing.
- Take a screenshot of the Stats for nerds.
- To share your screenshot or photo, get in touch with YouTube TV Support.
YouTube TV app on TV
Stats for nerds
- Open the YouTube TV app on your TV, and play a video.
- Go to the player controls, then select More .
- Select the bug
. Stats for nerds will be displayed on top of the video while the video is playing.
- Take a clear photo of the Stats for nerds and send it to YouTube TV Support via chat or email. You can also call YouTube TV Support and read off Stats for nerds info.
.
. Stats for nerds will be displayed on top of the video while the video is playing.
.