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Why are songs in Library>Device Files not loaded when I go to Songs? It takes 2-3 mins to load them 0 Recommended Answers 325 Replies 768 Upvotes
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I have transferred from GPM to YTM and have a lot of music stored on my phone (OnePlus 8 Pro) that come from CD's. On GPM these songs were in my library mixed up with downloaded songs. In YTM if I go to Library>Device Files, it takes 2-3 mins to load them, why wouldnt they just be stored and always available as with GPM? It is like YTM searches the device every time. Same with Albums & Artists, in GPM they just show up but dont in YTM. Really not impressed.
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I am using a Oneplus 7 Pro, I have enabled the option under Account > Settings > Library & downloads > Show device files (set to on or blue)
However, my device files NEVER (edit: sorry it just took 3 minutes of waiting, this is not feasible for everyday use).  Also when i hit shuffle all it eventually times out to a An error occurred and does not play anything

(note:  My full library shows up with no problems in GPM, with no delays)

So I tried this again just the other day to see if it was fixed... NOPE.  

I found a MUCH better app.  Poweramp.  
It's fantastic and actually will play my device files and is even better than GPM.
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I came here to ask same question why if inwant to listen to a song on my phone that will play quickly from play music do i have to wait 3 minutes for my songs to load every single time i open the app. There are no google software engineers that can program YouTube music to remember what music is on your phone. They did it for play find those people.
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Has it started working for anyone? I still can't play my music
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Hello,

Just letting you guys know that I'm pushing for this to be investigated. I have forwarded this thread as well. Thanks for your patience.

Yours sincerely,
Vegar Henriksen
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Same issue here (Samsung Galaxy S9+). Takes about a minute to list all my music and another 20-60 seconds to start playing a song. Hope this is resolved before GPM is done.
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Oh my S20, I just waited for a minute (or more) for the "device files" list to populate, and then hit "shuffle" and then waited another minute just to get "An error occurred (Playback ID: _-J2jib5vPZ8SwA) RETRY". Also, my music is on a 64GB SD Card. GPM has no problem playing.
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Same problem. It takes forever for it to play a song. I have a Pixel and the feature rolled out early for me so I thought it might've been because it was all new but no. Same issue after 2 months. With Google play music coming to an end this month, I think we need to fix this problem. 
That aside, some albums aren't even available day one after release on YouTube music but on the Google Play music app it is. That's bizarre for an app that is being discontinued.
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Been brought over from google play music and i am also experiencing these issues. Really really getting frustrated by this service
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"Me too".
I really like GPM.  It does everything I need it to do (which 99% of the time is simply playing ALL of the music located on my device randomly) and it does it well.  I'm very unimpressed with YTM so far and I'll be continuing to use GPM until the bitter end, it seems.  Once that goes away, I may have to consider something else if all of these issues aren't resolved.
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Maybe I should have looked for this thread before downloading 50G of music, recreating half of my music library on my phone. It takes multiple attempts to open the app without it failing. Once opened it usually only takes about 30 seconds for the downloads to show. I've seen problems with slowness between tracks and stops during playing, as well as it erroring out. (Running on a galaxy S20)
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