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4/2/19
I'm getting ads and can't play background music even though I have a premium membership 0 Recommended Answers 9 Replies 9 Upvotes
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Last edited 4/2/19
Updating, signing out and back in, uninstalling and installing the app again, checked membership status
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4/2/19
I have the same problem, though the ads only show up and the background play stops working when I have headphones (Bluetooth or wired) connected. Playing music through the phone speakers works just fine as it should. Probably a strange bug and hopefully it's fixed soon.
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4/2/19
I restarted my phone and it seemed to fix the problem for now. You should try to do the same and see if it works for you
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4/2/19
Never mind, restarting the phone did not work. It started doing the same thing again
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4/2/19
Yeah didn't work for me either. Are you trying with or without headphones?
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4/2/19
I think it must be a bug, I tried everything and I still have the same problem
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4/2/19
It appears to be a bug with the latest update. I've read a lot of comments on the app store with many people having the same issues. Hopefully they fix it soon.
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4/2/19
I am having the same issue. I have a paid membership and i have tried restaring my samsung galaxy s8+, uninstalling and then again installing. But still it doesnt fix it. 

I select tye audio mode try to lock my phone and music stops playing given i have paid for it already !!!
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10/7/19
Both of my kids have the same phone (Samsung J7) and the same (latest) version of YouTube Music app...one kids' phone works just fine...the other, this same problem you guys are having.

What is the deal? I don't see any support chiming in
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12/12/19
I also would like to hear from support. This is nonsense. I uninstalled and reinstalled snd turned my phone on and off. Still no change.
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