Get help as a YouTube Creator

You can email the YouTube Creator Support team for help if your channel is in the YouTube Partner Program. We'll get back to you in one business day or less.

Email support is currently provided in the following languages for qualifying partners: Arabic, Chinese (simplified), Chinese (traditional), English, French, German, Italian, Indonesian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Thai, Turkish, and Vietnamese.

Click Get Support at the top of any help center article or follow these instructions:

  1. On a computer, sign in to your channel or Content Manager on YouTube.com. Make sure you’re signed in to the channel that's in the YouTube Partner Program.
  2. Scroll down to the bottom of any page and click the Help button.
  3. In the window that pops up, select Email. You'll only see this option if you're eligible.
In the new version of YouTube, you will see Help in the Guide on the left side of the page.
If you don't see the email option, make sure you’re signed in to the channel that's in the YouTube Partner Program. If you still can't contact us, let us know using the Send feedback button.
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