Fix a problem

Known Issues

Troubleshoot problems playing videos

• Solve common video problems
• Understand viewing limitations
• YouTube help & support

Troubleshoot account issues

• Sign in or access issues
• Account issues
• Channel issues
• Issues using third-party tools

Fix upload problems

• Common uploading errors
• Troubleshoot audio or video issues with uploads
• Upload failed: Duplicate upload message
• Low video quality after upload
• Video stuck on “Sending to subscribers’ feeds”
• Video stuck during upload
• Troubleshoot video takedowns

Fix YouTube Premium membership issues

• Get support with YouTube paid memberships & purchases
• Troubleshoot YouTube Premium member benefits
• I can't download videos
• I can't watch the video I downloaded
• I see ads on YouTube videos
• Background play isn't working
• I'm getting an error message

Get help with the YouTube Partner Program

• Common issues
• Support options