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Coming soon: Potentially inappropriate comments now automatically held for you to review 0 Recommended Answers 37 Replies 912 Upvotes
Last edited 6/27/19
Comments are a core part of the YouTube experience and how you connect with and grow your audience. While we strive to remove comments that violate our policies as quickly as possible, we also provide creators moderation tools so they can help shape the tone of conversation on their channels.
- Back in 2017, we launched a beta feature to help creators manage potentially inappropriate comments on their channel. This feature uses technology to automatically detect things like spam, self-promotion, gibberish and other potentially inappropriate comments, such as excessive profanity and taunts, but will not remove offensive comments solely for being negative or critical. The comments are held in YouTube Studio where channel owners can choose to approve, hide, or report them. When we first launched this feature, enabled channels experienced a 75% drop in comment flags! Over the past two years we've had teams focused on expanding the feature to cover 13 languages, as well as improve accuracy.
- As we continue to help creators manage their comments at scale and improve conversations on YouTube, this feature will become the new default setting for all channels. Creators, we hope this new tool will save you time, make it easier to manage these comments and improve conversation on your channel overall. You can turn this feature off in Community Settings at any time, though we hope you’ll be partners with us in creating a healthy community and trying it out. Let us know what you think!
Here’s more info related to this update:
- This update will roll out slowly over the coming months. Creators, you’ll see a message in YouTube Studio when the setting has been enabled for your channel. And if you’d like to start using it today, you can enable it yourself with these instructions.
- If you’d prefer not to see these potentially inappropriate comments, you can also choose to ignore them completely and leave them unreviewed in the “held for review” tab. Note: whether or not you review "held for review" comments does not directly impact your video's performance or ability to be recommended.
- While this feature is intended to capture potentially inappropriate comments, it's not perfect – sometimes it might hold something in Studio that doesn’t need review, or miss something that’s potentially inappropriate. Once you start using it, let us know how it’s working for you by Sending Feedback directly from YouTube Studio. We have teams monitoring that feedback and working to improve the accuracy and coverage. Also, when comments are reviewed, those manual actions help the technology get better at identifying future comments to hold for review.
- Looking for more? Check out this FAQ Post.
– Jordan (TeamYouTube)
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