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6/27/19
FAQ: Hold potentially inappropriate comments for review 0 Recommended Answers 0 Replies 85 Upvotes
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Creators - check out the FAQs below related to the feature: Hold potentially inappropriate comments for your review.

How does the technology work that holds potentially inappropriate comments for review?
This tool uses technology to automatically detect potentially inappropriate comments and hold them in YouTube Studio where channel owners can choose to approve, hide, or report these comments. When comments are reviewed, those manual actions help the technology get better at identifying future comments to hold for review. We have teams monitoring feedback and working to improve the accuracy and coverage. 

As a channel owner, do I have to leave this default setting enabled?
You can still turn this feature off in Settings, though we hope you’ll try it out and let us know how it’s working for you. We hope this new tool will save you time, make it easier to manage these comments, and improve the tone of your channel overall.

How do I share feedback about the feature?
You can share feedback directly in product when you’re reviewing comments in YouTube Studio by selecting “Send feedback.”

Will this feature hold comments on my older videos? What about Community posts?
This change will only affect new uploads. Comments on older videos will not be held for review. This is slightly different for your Community or Discussion tab posts–any new comment on posts will be held for review.

Does this comment setting apply to Live Chat?
No, this change is just for comments on videos and Community posts. You can still hold potentially inappropriate comments for review on live chat, it just isn’t on by default. Learn more here.

Will using this setting impact my video’s ability to be recommended?
Whether or not you review "held for review" comments, it does not directly impact your video's performance or ability to be recommended.

What other comment moderation tools are available? 
  • Add a comment moderator: you can delegate moderation, giving people you trust the ability to review and remove public comments from your videos.

  • Block words and phrases: you can have comments with certain words or phrases automatically sent to your held for review queue so you can approve before they’re published live.

  • Block links: you can have all comments with links automatically sent to your held for review queue so you can approve before they’re published live.

  • Block a user: you can block someone so that their comments (current, future, and past) and live chat messages will never be shown.
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