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I can't upload custom thumbnails even though I'm a verified user. 0 Recommended Answers 33 Replies 119 Upvotes
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It says uploading thumbnails is enabled, but the "upload thumbnails" button is still grayed out and does nothing when I click it.
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I also verified my account but still can't upload custom thumbanils.
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We were having the same problem on a desktop. Installing and using the YT Studio app on a smartphone (iPhone, in our case) worked! Hope this helps!
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yes yt needs to fix this problem
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I'm having the same issue
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Same here, I'm a verified user but I can't upload a thumbnail.
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Same here, I'm a verified user but I can't upload a thumbnail. How can I  fix this
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Same problem can`t upload customized thumbnail through desktop
log-in your verified YT Account through your mobile it works
Lynchburg Library thank you it worked
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We have the same issue, anyone got a fix?
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Same issue here, my account is verified
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