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YouTube Roku app no longer allows playback of age restricted videos 0 Recommended Answers 110 Replies 220 Upvotes
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My YouTube account is age verified. I can watch age restricted videos on Youtube.com in any browser.

On Roku app, I have "restricted mode" turned off. If I try to play a video flagged as age restricted, I get the message, "Viewer discretion advised / This video may be inappropriate for some users" with two options, "I wish to proceed" and "Cancel". If I select "I wish to proceed" I then get the message, "Something went wrong / Sorry, this content is age-restricted" with "Back" as the only option.

This just started happening within the last week or two.
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Some additional info:

I have two accounts on Google, my "default" account that I am posting with right now, and a "brand" account that I use for YouTube.

If I log in to the Roku app with my "default" account, I can watch age restricted videos. But the "brand" account has the problem described in the original post.

The problem is that the "brand" account for YouTube has all of my history, subscriptions, playlists, etc., from 2007. I don't want to lose that.

Is this a bug? Or did YouTube make it so only "default" accounts can view age restricted content on the Roku app? The "brand" account works fine in a browser and on the iOS app. It **used** to work fine in the Roku app until a week or two ago.

I tried completely uninstalling the Roku YouTube app, reformatting the microSD card, rebooting, re-adding the app, so that it's completely "refreshed" but the problem still remains.
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I am experiencing this same problem. It just started today. I can watch age restricted videos using my alternate YouTube account but my account that I've had for over 10 years, the account that has all of my playlists and stuff- I can't watch anything age restricted. Yes I could just recreate all of these playlists on my other account but I'm worried the same thing will eventually happen there. Plus all of my recommended videos are PERFECT on my brand account because I've been watching stuff on there for 10 years. Sorry I couldn't answer your question. I hope someone figures it out. I'm sad to see that it's been going on for you for two weeks. I waa hoping it was maybe a temporary glitch and would be fixed tomorrow or something.
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Is this a glitch? It’s not working on Sony Bravia Smart TV as well.
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It's also happening on the xbox one app. My 12 year old youtube account is apparently called a brand account now & I cannot set an age to it so all age restricted video cannot be played on devices but there are no issues in web/browser only on apps.
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I have been having the same problem everyone is describing. I just noticed it today. It will play age restricted content on my one account but not the other. Should I just recreate all these videos to my other account or will the same thing happen there. I hate this. Why is this happening?
I did notice this is only an issue when I play the videos on tv. It is not a problem on my desktop computer.
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Started happening to me last night. It happens both on Android TV (Shield TV) and Roku. Absolutely unacceptable.
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This just started for me yesterday wired thing I can still watch them on my phone but tv apps are not working I get the same message proceed sorry something went wrong age restricted
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Same. I came here hoping there was a solution.
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This is happening to me too. Just started an hour ago. Using the YouTube app on my TCL Roku TV. Really annoying. YouTube please help
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So what im seeing is when I log in, it gives me two options for accounts even though I only ever made one. One is the account with my YouTube name I've had for years this one will not allow age restricted videos no matter what. The other is just the name on my google account, this one has all the subscriptions and playlists as my original but it allows any video to be played. So my recommendation is log out and back in to YouTube app and whatever device you're trying to use and see if it gives you two account options (even if you've never made a second account, as I haven't either) and click the one that isn't you're original YouTube account name.
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