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2/28/19
YouTube survey FAQs 0 Recommended Answers 1 Reply 1760 Upvotes
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Last edited 3/5/19
Hi all,

We recently launched a new in-product survey, “How is YouTube today?”, to ensure we're rigorously and continuously measuring user happiness. We’ve seen a few questions in the community and wanted to share some FAQs below.

Q: Why does this survey have 4 positive choices and only 1 negative choice?
Totally get how this looks! In previous versions, we found the majority of people selected the most positive option. This new survey still tells us when people are unhappy, while better measuring small changes in happiness so we know when people like/don’t like improvements.

Q: I’m seeing the survey multiple times. What can I do about it?
If you have responded to the survey or tapped the X, you shouldn’t see the survey again for 24 hours. If you see it before 24 hours, please send a feedback report and let us know in the comments below and we’ll pass it along for you.

Q: Does YouTube actually look at these survey results or answers?
People actually look closely at the answers, so please respond honestly and let us know if you spot any issues with it, such as the survey appearing too often, weird UI, or bad translations.

Thanks,
Marissa
All Replies (1)
3/6/19
How do I receive the survey, even if I don't have a YouTube channel - but as a viewer? Can you make the survey public to YouTube viewers?
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