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2/22/19
Update on our actions related to the safety of minors on YouTube 2 Recommended Answers 424 Replies 4788 Upvotes
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Last edited 2/28/19
Update as of February 28th:

We know that many of you have been closely following the actions we’re taking to protect minors on YouTube and are as deeply concerned as we are that we get this right. We want to update you on some additional changes regarding comments (see below). You can also read more on our blog post here.

Note: Based on our review of historical comments, a small number of channels that we have identified as having a high level of risk for predatory comments will not be able to re-enable comments, even with moderation. The owners of these channels will be notified of these actions.

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As you may have heard, we’ve reviewed and removed thousands of inappropriate comments that appeared against videos from creators with minors in them. We’ve also terminated hundreds of viewer accounts for the comments they left on videos and reported illegal behavior to the NCMEC so they can work with the proper authorities.

While the creators of these videos may have done nothing wrong, we’re going above and beyond our existing protections in the near term on content that may include or endanger minors. Our goal is to protect creators and the broader ecosystem while we improve our systems.

We’ve also taken some additional measures out of an abundance of caution:

Disabling comments 
We’ve disabled comments on tens of millions of videos that may include minors and therefore are at risk of predatory comments. As part of these actions, comments may be temporarily disabled on some or all of your videos.

  • We know comments are a key way creators connect with their community, but this was an important step for the safety of minors on YouTube and a precaution while we work to further improve our systems. We’re investing more in the tools we have to detect and remove this content.

  • If you are a parent or have minors in your videos please read our privacy & safety center and consider keeping your comments turned off.



Limited Monetization
Videos that include minors and are at risk of predatory comments may receive limited or no ads (yellow icon). If you think we made a mistake please appeal. We’ll continue to refine our approach in the coming weeks and months.

Additionally, if you see any type of content (videos, comments, etc.) that you think exploits minors, please flag it for review and select “child abuse” in the reporting tool. No form of content that endangers minors is acceptable to us.

We’re taking swift action to ensure we’re identifying as much of this content as possible and will continue to take additional actions over the coming days and weeks to keep minors and the creator ecosystem safe. We will keep you posted as these changes occur.

Thanks,
Marissa (TeamYouTube)
All Replies (424)
2/23/19
You seem to be taking a massive amount of blind actions here in your fight against child predators, and many of them are hurting the channels you are trying to protect. Demonetizing a channel for actions beyond their controls made by other people in their comments is not and never will be acceptable. Shutting down their comments when stuff happens, sure. But unless you massively alter the moderation tools you offer channels what you are doing here is corrupt.
Last edited 2/23/19
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2/23/19
Are you saying it the   creator fault when there get tolls, hate comments now?
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2/23/19
Once again you are punishing your creators for doing nothing. Demonetizing people for comments they don't make is absolutely one of the worst decisions to make. You are literally throwing the baby out with the bath water and only making people turn off their comments section.
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2/23/19
AVGN is better than NC.
Last edited 2/23/19
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2/23/19
Omg..why..thats it..i know you cant do much..but still..make it so that the creators of the vids can disable comments..stuff like that..
Last edited 2/23/19
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2/23/19
So what happens to the people that built there career on this nothing because you guys don't care
Last edited 2/25/19
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2/23/19
Please don't go overboard again.
Last edited 2/26/19
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2/23/19
@Mark - where did they say that?
What they said was is that creators have to take more responsibility for moderating the comments on their channels, especially if you want to keep monetization.
Advertisers do not want their adverts on videos with channels that have inappropriate comments.
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2/23/19
Wow. Still have to ask WHY ARE YOU PUNISHING THE CREATORS??!! They should be able to monetize the videos dispite what a disgusting scumbag says. No instead just blanket demonotize them. What in Gods name are you thinking?
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2/23/19
hi stupid question incoming
so when I was scrolling down the comments of a video where a minor was just dancing and doing stuff (which got removed btw) I saw a ton of comments (or illegal comments) and uhhh I commented on them saying like "hey delete this video it's for your own good" or "shut up n word" (yes you heard right, I said the n word because my objective was to "roast" them)
and here's the stupid question:
did I got reported to authorities/ncmec or no?
Last edited 4/25/19
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2/23/19
Once again you are not supporting the people that make your platform what it is today. This is not a proper fix. The creator suffers. And turning off comments and removing ads doesn't stop the predictor behavior. They can still see the videos. Nothing has affected the predator just the creator. I have 36 videos that have been flagged inappropriately. Many have said that they have been manually reviewed, I think this is such bullcrap! How does my kids swimming in a pool deemed inappropriate. You do realize these horrible people are among use daily. Waterparks, Beaches, grocery stores etc. So why is Disney removes their ads but they are allowing such people in their parks. What you are doing is not going to stop someone from watching the video. I know I seem a little redundant in my argument. YouTube, for the lives of your creators please think about how you are handling this!
Last edited 4/25/19
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2/23/19
Okay so you guys really are being dumb in fact this is saddening because it ain't our fault pedophiles are on your site and stop babying us children under twelve shouldn't even have access to your site you know that and you've been honestly pretty much harassing creators
Last edited 4/25/19
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2/23/19
you are saying that if someone is writing an inappropriate comment the video can get demonetized what the heck
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2/23/19
So... You're saying that if a content creator has inappropriate comments, they can't get monetized? Let alone, most content creators are demonetized because of your shitty system, so this just makes it harder for them. If someone gets demonetized only because someone put an "inappropriate" comment, it doesn't justify anything. It only makes the website worse. There are pretty much better reasons on how you could've tackled inappropriate comments and you chose this. I'm disappointed in you, and so are a lot of people.
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2/23/19
Is this actually happening right now? First of all, it is never and never will be the creators fault for exposing minors to inappropriate content that is the minors parents job. If the minor wants to watch YouTube content use YouTubeKids. Second, this has got to be the most useless thing I have ever seen, you are punishing the creators for things that comment trolls do. But not only that these commenters are going to GET AWAY with this because it isn't their channel right? So they have no problems. This also isn't going to stop anyone, your YouTube account gets banned? No problem, just make a new one! Third and finally, please for one second listen to your creators. This is good for nobody, not for the creators themselves, not for the actual fans of the creators who like to watch their content like me. This website will be nonexistent if this keeps up and the only things that we are going to be able to watch are Jimmy Fallon and slime videos. Is that really the kind of website you want to create?
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2/23/19
this is the most idiotic thing youtube has done
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2/23/19
Ok so 2 problems 1 kids .2 pedophiles...  if it takes two too tango delete the minors accounts... they are part of the issue... if you remove minors and certain keyword videos the pedophiles will have noone to go after... it's literally the same concept as a virus... you cant kill the virus... just deter it through medication... or in this case medication being removing minors... theres videos us adults can watch... ie cash me outside, and much more violent senseless stuff... no minor should see those things... so yea instill an age blocker based on the google acct that's been set up... and filter through that... problem solved... and pedos will leave
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2/23/19
What about another videos? What videos without minders ?
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2/23/19
@Silver Product Expert

Understood but I monitor my comments like a hawk! I even remove timestamp comments. Why are 28 of my family friendly videos deemed not advertiser friendly? You are handling this totally wrong!
Last edited 2/23/19
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2/23/19
Wait, I'm sorry - demonetising videos because there's a CHANCE that OTHER PEOPLE will leave bad comments? Even videos that are clearly not bad themselves?

God, back when you did this to TPMVids in Dec 2017, you told them and others hit at the time that it was just a "bug" that it was happening. So was that a lie? :/

(And in case anyone would love to see what I'm on about:
https://youtu.be/DwLVlwqmiEU?t=19 )

(Edit - I'm not shouting at you 'Marissa', I have a feeling you're just posting what you're told to.)
Last edited 2/23/19
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2/23/19
I honestly get the reason behind most of this
But being demonetized for your comment section is the stupidest thing ever. You know how badly that will be WEAPONIZED!?! You're only going to make the problem worse YouTube with that move. I've seen Youtubers downright be attacked in the comments before because of drama between communities. I get you're trying to get ad sponsors back. But the people that make your platform need to come first. You are trying to fight a losing battle. People always find a way. And you should not punish your creators for it.
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2/23/19
 just no, this can be made into a weapon to completely destroy youtubers
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2/23/19
At least it's only for the context of children
Man I was so worried that Youtube was just going to go full frontal on all comment sections
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2/23/19
Yea we all know why  Top Youtubers Are Freaking Out and it's because their entire YouTube careers are built off the ongoing grooming, manipulation and exploitation of underage kids. YEA no surprise the scum are crying because they've made millions off paedophilia, click bait and criminal actions. 

You know who the problems are, you REFUSE to do what's right otherwise 98% of the scum would be gone.
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2/23/19
Okay so people can get demonetized for the comments they receive? The one thing they CAN’T CONTROL? What about the people who make a living off the revenue and someone decides to come along and put a hateful comment, something that goes against the guidelines? The creator is completely screwed out of revenue, punishing the Creator is a huge step back when it comes to accesability. How about if someone comments harmful things, maybe punish the COMMENTOR instead of the creator. Frankly a very dumb decision on YouTube’s part.
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2/23/19
WTF YOUTUBE!!!. it is time you protects your creator. Americans very  prudish.  they think everything is connected to sex. Which is not. a child doing gymnastics is just that. Everyone who makes something else form it is just a sick fuck. Since YouTube is making something else out of it. i think YouTube is sick.. Just ban accounts that post weird or discussing comments. you know this is the internet right? There are always stupid and discussing people its is like YouTube dont know what the internet is. I just hope youtube gets their shit together. because im sick of it.
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2/23/19
Wow thanks you’re gonna screw over many thousands millions of chsnnels so you’re telling me it’s the creators fault because of haters? Thanks YouTube
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2/23/19
everyone needs to shut up about 'protecting the creators'. the children who being exploited should be the FIRST priority.
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2/23/19
This is a good start to this problem! The problem is that people might be able to abuse this system by intentionally flaming a comment section and that would be dangerous to people who are trying to make a living off of youtube. I think you should tone down the capabilities of what qualifies as a bad comment, and start to hunt down these channels with CP in them instead of affecting the site as a whole this drastically.

This change affects a bunch of YouTubers, whether they are family friendly, or not. Please do your best to manage this situation well. I hope this gets sorted out quickly!

The one thing that I want to know: What type of comments will cause the demonetization?
Last edited 2/23/19
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2/23/19
You guys are going down a similar road to Tumblr. Granted you never allowed nudity of any sort before, but you are definitely mass over-correcting. As much as we support the safety of children on YT, there is a fine line between taking action and just going in blind. I think there should be a comment filter system, a VERY invasive YT detection system like this, and better communication. These are the steps you should take. Not making the comments almost unusable. That's my 2 cents anyway
Last edited 2/23/19
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2/23/19
Cannot reply except saying fuss is extreme reality states conundrum in fix if actuated what is God sleeping with a 12 year old or anyone whose direction is not of conformity position or even  if free will as induced enslaved subjected to altered states by pharmacuticles officials not able to observe verify or accept own bias or own lifelong involvement by walking away till knock knock their door is at fault the judge the jury public food feeding for own troubles not addressed if is then what not never was or to be or knot to be abort adhere affix assimilate color coded frequencies in internal mechanisms as who is first what is last damaged ground link slim hamburger where qhom?
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2/23/19
 Dear youtube, as a constant user of your site, this kind of action feels abrupt. I agree with removing comments that endanger kids and are dangerous/sexual, however as a platform that allows millions of creators to live; this has an impact on their lively hood. On youtube comments sections there are blacklists where a creator can remove or review comments that may be inappropriate. The blacklists are often used to limit and reduce the number of abusive comments on a video, as well as removing scams and other content that creators don't like. As a community, we care about the children that use the platform and the children that are in the videos; however such irrational action is dangerous for creators and advertisement. If you provided an extensive list of words that could be considered harmful as a blacklist option to remove the risk of trolls and paedophiles damaging the livelihood of millions of creators. Youtube. This is not a temporary issue and has always been around, but the way of dealing with it is logical, not with the risk of ruining your platform completely. 
In conclusion, caring about the kids on the platform is of utmost importance, however, the damage caused by this change limits creators to not being able to engage with their audience productively, to have discussions, and threatens the lives of many. There are alternative options to reduce this issue, and I kindly urge you to reconsider this move. Think before you speak or act, and what this action does to another person. 
I am in no way saying that this does more harm than good because such action needs to take place, but it has not been implemented correctly with all parties in mind. 
Youtube, if any of you read this - THINK. Not even for a long time and you will find many flaws in this resolve, and I guarantee that you will find a way to overcome this, save the minors, and help your creators - the people who fuel your platform.
Last edited 2/24/19
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2/23/19
I get why this is happening. If you don't demonetize those videos then even more ad companies will pull out and it'll end up doing even more damage to everyone on YT
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2/23/19
So if people mass spam "bad" comments, You could get demonetized.
Great. There is no way this could be weaponized.
Last edited 2/23/19
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2/23/19
The end of youtube... nah.. 
The end of Kids appearing in videos... most likely
RIP Kids React
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2/23/19
every time i think, "hey, maybe i can start trying to be a youtuber?" BAM another insane thing just pops up and i go back to my corner to go work in fast food because this algorithm is messed up, and the new policies coming in place won't help, affecting peoples monetization w/ videos with kids in them is going to affect all types of people, what about rage compilation of kids? what about streams w/ kids uploading them? this is just a horrible thing that will spiral down to your demise, you are trying, yes, but the solution isn't helping, and I can't say that I have a better Idea, because I don't, I think creators should be able to put a comment filter or something of that sort that would discourage people i guess from commenting, or something, i don't know, nobody has the right solution.  There goes my hopes in dreams though.
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2/23/19
An innocent mom can get demonetized for just making a kids video?
This is outrageous! It's not the creators fault. It's like walking in a store with having your ankles shown and being kicked out for "public nudity towards minors"
This is insane...
Last edited 2/23/19
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2/23/19
With this implication that channels may face unintended consequences for comments posted, have you considered developing long desired features that aid channels in moderating the comments section? Tools like allowing channels to select moderators who would have the power to curate and clean up the comments have been requested as far back as ~2012, such as that (at the time somewhat viral) pewds videos from when he had chosen to disable comments, as they had gotten out of hand and he had no feasible way to address the problem. Additionally, has the team looked into giving other automated moderation tools similar to Reddit like automod/bots that can automatically flag certain content in the comments?

This could be a good opportunity to give a little power back to the creators so they have the means to partially self regulate. This wouldn't necessarily prevent the truly malicious videos from propagating, but it could help out youtubers who's channels innocently feature minors from facing unnecessary repercussions for something they don't have much control over aside from disabling comments. These new features would also be a welcome addition for creators as a whole and could really earn some goodwill on Youtube's part by considering solutions other than aggressive demonetization (which to your credit seems to have gotten better recently)
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2/23/19
For real!? protecting minors? You guys didn't even lift a finger protecting my MINOR CHILD being misrepresented in one of Shane Dawson's  Recent Conspiracy THeory. So Shane can slander us saying that Our channel promotes gambling because we are at chuck e cheese and he put in a video clip of my son watching chuck e cheese do the ticket splash!  Come on really!!! and then another thing is he took a 2 second video clip of our video and potray chuck e cheese as DRUNK!!! then afterwards you will see chuck e cheese smoking and assaulting someone. He just associated our innocent video with drinking, drugs and violence but YOUTUBE has done NOTHING!!! Shane Dawson is being protected. We small content creators doesn't matter.
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2/23/19
I have no sympathy for parents that make money by exposing their children in the first place. Anyways, advertisers don't want their ads on videos of kids doing gymnastics, so YouTube isn't hurting "content creators" it's the advertisers that don't want them.
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2/23/19
@NoNaughtyAllowed yeah, i actually reported the predators after i posted my comment
Last edited 2/23/19
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2/23/19
This is the most retarded thing you've ever done YouTube.  Punishing the innocent creators and not the actual criminals? You should be ashamed.
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2/23/19
I'm suspicious of a parent that would leave a video up that had people talking in gross ways about their children. I don't really care if you drop the ban hammer.
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2/23/19
That happened to my friend and she deleted her live
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2/23/19
I have a question: Are you stupid or something?
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2/23/19
a more appropriate response would be block the user who made the comments and remove all their posted comments on all videos and not hurt the people that literally made your platform what it is today. Your actions make no sense and your claim of "protecting minors", while admirable, should also be left to the parents. Why not offer a filtering system for comments that creators can use? make a set database of offensive words to any and all people and allow those to be blocked out? theres so many better routes that you guys can take but you seem to always make the worst choice. 

You guys better pray another platform for video's doesnt take off because you will be screwed.
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2/23/19
Okay come on. Why affect the creators? What did we do? I can go with the idea of disabling comments. It's reasonable. But demonetization is way off. Why would you affect fellow creators for something that's not their fault? We got article 13 on our asses. Don't make things worse.
Last edited 2/23/19
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2/23/19
This is why youtube is trash they don’t give a shit about anyone whilst still trying to paint a picture like they seem like they are “the good guy” Creators are what make YouTube and your spitting on them basically.
Last edited 2/23/19
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2/23/19
Just DON'T retardedly censor others who don't make pedo comments.
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2/23/19
You don't get to pass the book that easily. You need to deal with reported comments faster, and given how it didn't even work correctly for nearly a year that is down to you not the channel owners. 


It is a two way street and yes channel owners do have some responsibility with moderation. Given channel owners can set a black list of word, it may help if you contacted every channel holder in this situation and explain to them about the black list as not all will know about it. Then in that message also give them a list of words most used in those abominable posts to add to that black list.
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2/23/19
This is a unilateral decision that will directly hurt our FAMILY channel. We depend on our social influence with our audience in the US, Canada, and Latin America and because if these actions that hurt us specifically, without our consent, our influence...and thus our actual income as a family of five...will suffer. I support child safety, but the children that appear in our FAMILY channel are our children. We show FAMILY life as an American family in Mexico and cannot understand how our theme of family life with our three children can continue with guidelines like this. I strongly ask YouTube to reconsider its actions because it seems this is a reaction to some sort of litigation against the tech giant, not a genuine stroke of goodwill toward the protection of minors. However, I anticipate much more litigation will come because of the suppression of the first amendment if this policy is allowed to continue. Sincerely, Justin Permenter. Father and husband and family YouTuber.
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2/23/19
So, YouTubers that are kids can’t have ads on their videos? Welp, I ain’t getting demonetization on my videos. YouTube is slowly killing their own platform, and stuff like this is venom from a snake that bit you-it will kill you. I know you can’t do much, but neither can the creators! It’s not my fault that some racist bozo decided to comment the n word on my video, because NEWS FLASH, I didn’t write the damn comment! It’s not my fault that some petephile is soothing himself to my video, and it’s not my fault that he commented a timestamp that he thought I was hot at that certain part. WE HAVE NO CONTROL OVER THIS. Idiots...
Last edited 2/23/19
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13 hr
Help Subscribe Like Comment Share Your Chanel For Me Please ❤ 🙏🏻😘
 Thank you for Subscribe 🙏🏻
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