/youtube/community?hl=en
This content is likely not relevant anymore. Try searching or browse recent questions.
-
10/20/19
Terrible stuttering when casting a video and it goes to a scene of low-complexity 0 Recommended Answers 9 Replies 31 Upvotes
1 Recommended Answer
$0 Recommended Answers
Problem: Youtube videos on chromecast suffer audio-stutter when the video has a scene of low-complexity such as a still image or simple animation.

When the video goes back to ordinary footage, the audio plays fine.
Videos that are only simple (such as kurzgesagt) stutter most of the way through in an unwatchable way.

All videos play back fine on laptop or phone directly. The problem only happens when cast to chromecast.
no other app is affected, netflix is fine whether viewing a film or something simple that causes stuttering on youtube.

I have factory reset everything, uninstalled, reinstalled etc...
Internet connection is blazing (I live in Tokyo and have fibre).
Wifi connection is fine (it has exclusive access to my 2.4Ghz signal).

I have seen many with this problem on forums but youtube ignores the problem.

Any assistance would be appreciated.

Thank you
Details
Watch and discover videos, Android, Viewer
Community content may not be verified or up-to-date. Learn more.
All Replies (9)
10/28/19
Recommended Answer
I'm having the same exact issue and have been having this issue for at least a few months. Is it only the gen1 cc that is exhibiting this?
recommended this
marked this as an answer
Helpful?
12/14/19
Recommended Answer
Exactly the same issue here... Any updates from Google?
Is it possible to downgrade the firmware? Thanks
recommended this
marked this as an answer
Helpful?
12/24/19
Recommended Answer
I'm having the same issues. 50 or 60 fps stutters when using YouTube.
This does NOT happen with other apps. Twitch and Netflix does run well at 60fps without stutters. 
So the problem is not the Hardware, firmware nor the Internet connection.

Many people are affected, please see this thread on the Chromecast support forums : https://support.google.com/chromecast/thread/512366?hl=en
recommended this
marked this as an answer
Helpful?
1/17/20
Recommended Answer
Same here, just live with it.   Google offers no help online that I can find!
recommended this
marked this as an answer
Helpful?
2/9/20
Recommended Answer
Same issue, fix that! Give us opportunity to choose resolution!
recommended this
marked this as an answer
Helpful?
3/9/20
Recommended Answer
Why haven't anyone from Google responded to this issue? It's obvious that something is funked up!
recommended this
marked this as an answer
Helpful?
3/14/20
Recommended Answer
I've been seeing the same thing for a while now. Kurzgesagt YouTube videos are a good example. I also see it when casting something like ASIP from Google play videos, since the opening frames od the show are a still image, the audio is very choppy!
recommended this
marked this as an answer
Helpful?
3/16/20
Recommended Answer
Same issue here for about a year now.
recommended this
marked this as an answer
Helpful?
3/22/20
Recommended Answer
Same here. This lack of support is ridiculous!
recommended this
marked this as an answer
Last edited 3/22/20
Helpful?
This question is locked and replying has been disabled.
Discard post? You will lose what you have written so far.
Write a reply
10 characters required
Failed to attach file, click here to try again.
Edit link
–|
Please follow our content policy when creating your post.
Discard post?
You will lose what you have written so far.
Personal information found

We found the following personal information in your message:

This information will be visible to anyone who visits or subscribes to notifications for this post. Are you sure you want to continue?

A problem occurred. Please try again.
Create Reply
Edit Reply
Link to post
Delete post?
This will remove the reply from the Answers section.
Notifications are off
Your notifications are currently off and you won't receive subscription updates. To turn them on, go to Notifications preferences on your Profile page.
Report abuse
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
Report post
What type of post are you reporting?
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
This reply is no longer available.
/youtube/threads
//accounts.google.com/ServiceLogin
You'll receive email notifications for new posts at
Unable to delete question.
Unable to update vote.
Unable to update subscription.
You have been unsubscribed
Deleted
Unable to delete reply.
Removed from Answers
Marked as Recommended Answer
Removed recommendation
Undo
Unable to update reply.
Unable to update vote.
Thank you. Your response was recorded.
Unable to undo vote.
Thank you. This reply will now display in the answers section.
Link copied
Locked
Unlocked
Unable to lock
Unable to unlock
Pinned
Unpinned
Unable to pin
Unable to unpin
Marked
Unmarked
Unable to mark
Reported as off topic
/youtube/profile/0?hl=en