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Please Help Me! My Channel was Hacked, Suspended and Deleted from YouTube 0 Recommended Answers 1 Relevant Answer 11 Replies 5 Upvotes
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Hello! My Channel was hacked and then got suspended from YouTube!
I also can see that a few videos were posted on my channel without my knowledge. And later on my channel was deleted from YouTube as well.
Now when I try to open it, it says: An error occurred when trying to create a channel!!

I Have been trying to recover it for over a month now. But still the same problem

Please help me recover it!!
Relevant Answer Relevant Answers (1)
In order to succeed, we must first believe that we can.
Relevant Answer
Hi

Before I raise your complaint to the team, please answer the following questions and avoid sharing any personal data (such as your email or phone number)
  1. Your channel link
  2. Have you previously complained about your channel being hacked to the support team (both inside and outside the forum)?
  3. How was your channel hacked?
  4. Can you access your email that you use to manage your channel? 
  5. When is your channel hacked?
  6. Do you allow the YouTube team to contact you on the email you used to log in to the forum and write your current topic?
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In order to succeed, we must first believe that we can.
Relevant Answer
Hi

Before I raise your complaint to the team, please answer the following questions and avoid sharing any personal data (such as your email or phone number)
  1. Your channel link
  2. Have you previously complained about your channel being hacked to the support team (both inside and outside the forum)?
  3. How was your channel hacked?
  4. Can you access your email that you use to manage your channel? 
  5. When is your channel hacked?
  6. Do you allow the YouTube team to contact you on the email you used to log in to the forum and write your current topic?
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Relevant Answer
Here are the details that u asked for:
2. Not about hacking but suspension for sure. Coz about hacking I came to know only when all YouTube notifications started to go to trash without me doing it, and also I see that I received subs as well.
3. I did not hack my channel, someone else did.
4. I did the forgot password method as my phone was set for 2-step verification
5. June 27
6. Yes
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In order to succeed, we must first believe that we can.
Relevant Answer
Hi
 
I have submitted your complaint to the relevant team, and I will inform you of any response I get, and it is expected that you will receive a message from the team in the coming hours.
 
You will receive the message to the email you used to register on the forum and write your current complaint.
To ensure that this message is received, please make sure that no email filtering rules are created, which prevents receiving messages from Google and YouTube.
 
And if you how your channel was hacked, please let me know.
and I will tell the team.
 
Important Notes:
  1. Please avoid posting the same complaint again.
  2. There is no set deadline for a response.
Thank you
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Relevant Answer
Hello!! 
Thank you soo Much for helping me out!!

Also do u have any idea by when I might receive the response. Like any average time.
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In order to succeed, we must first believe that we can.
Relevant Answer
In fact, there is no exact date for a response.
But when I get any update I will send it to you here.
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Relevant Answer
Okay Sure!!
I also have one more doubt, do u know the maximum number of days it might take?

Also is there any way to contact YouTube support team?
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In order to succeed, we must first believe that we can.
Relevant Answer
I have already escalated your complaint to the team, the team will review your request and are expected to send you a message to the email you created this post with.

As I said before, there is no set date for a response.
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Okay!! Thank You!!
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In order to succeed, we must first believe that we can.
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Hi
 
I got an update from the team for you!
 
You have been granted access to the Creator Support Team messaging form that specializes in screening complaints for compromised accounts.

A message has been sent to you from the Google team on the e-mail in order to fill out a form with information about the process of hacking your channel, which will facilitate the process of YouTube communication with you directly in order to continue the steps to recover the channel
 
You can fill out this form with the requested information within 72 hours and please let me know if you need further assistance
If you do not see the message sent to you, please check your spam or junk folder.
 
Thank you
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Relevant Answer
Sorry but I have not received any mails, and also I did get a mail a day ago, I don't know if it was because of this thread or the previous thread that was posted a month ago, but anyways Thank You So Much For Your Support!!
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In order to succeed, we must first believe that we can.
Relevant Answer
The team told me a message has been sent to you in the email you created this post with, please check your spam.

And tell me the date of the message that was sent to you from the team.
Was it sent to you yesterday?
Please fill out the form because it is only available for 72 hours
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