/youtube/community?hl=en
This content is likely not relevant anymore. Try searching or browse recent questions.
Restricted Mode on YouTube 0 Recommended Answers 1 Relevant Answer 5 Replies 4 Upvotes
1 Update
$0 Updates
1 Recommended Answer
$0 Recommended Answers
1 Relevant Answer
$0 Relevant Answers
1
When on data, my YouTube account is set automatically to restricted mode saying that it was “turned on by [my] network administrator to help hide potentially  mature videos.” This problem only occurs when on phone data and not on wifi.

This has also occurred with safari, and I have already called Sprint to see if something got turned-on on their side, but came up with nothing.

We have tried clearing safari data, restarting the phone, and a few other things. I just updated my phone to IOS 14.6 to see if that would fix the problem but it has not.

I did have a VPN downloaded at one point but have deleted all data from my phone.

If anyone on here can help or if the google team can help that would be greatly appreciated! ❤️
Relevant Answer Relevant Answers (1)
Relevant Answer
Hi there,
 
I created a video on how to disable/enable restricted mode using mobile phone and computer, watch the video right here 👉 How to enable or disable restricted mode.
 
Note: If You are having problem or unable to disable the restricted mode after following steps from the video, kindly check this helpful article 👉 Disable or Enable Restricted Mode 
 
In addition to this, go here and tell me what you see?
From other reports this seems to be a parental control setting that Sprint/TMobile how to turn on on their network. This shows that sprint/tmobile subscribers can sign into the sprint/tmobile website to access their accounts and turn off this parental control.
marked this as an answer
1
All Replies (5)
Relevant Answer
Hi Alexandra,
 
Thanks for posting. It looks like your concern is about your YouTube account. I will move your thread to the YouTube Community forum to better assist you.
 
Thanks,
Jen
marked this as an answer
Relevant Answer
Sadly, Youtube isn't doing anything about it at the moment
there is no fix for this, it has been going on since 2016 and has infected half of Youtube at this point, this is a serious glitch and needs to be fixed really soon, at the moment, be patient and wait for Youtube support to be flooded with requests about this, then they will have nothing to do but fix it
marked this as an answer
Relevant Answer
are they trying to screen out people that they don't like their comments?
marked this as an answer
Relevant Answer
Can you tell me how to make a comment on my videos
marked this as an answer
Relevant Answer
Hi there,
 
I created a video on how to disable/enable restricted mode using mobile phone and computer, watch the video right here 👉 How to enable or disable restricted mode.
 
Note: If You are having problem or unable to disable the restricted mode after following steps from the video, kindly check this helpful article 👉 Disable or Enable Restricted Mode 
 
In addition to this, go here and tell me what you see?
From other reports this seems to be a parental control setting that Sprint/TMobile how to turn on on their network. This shows that sprint/tmobile subscribers can sign into the sprint/tmobile website to access their accounts and turn off this parental control.
marked this as an answer
This question is locked and replying has been disabled.
Discard post? You will lose what you have written so far.
Write a reply
10 characters required
Failed to attach file, click here to try again.
Discard post?
You will lose what you have written so far.
Personal information found

We found the following personal information in your message:

This information will be visible to anyone who visits or subscribes to notifications for this post. Are you sure you want to continue?

A problem occurred. Please try again.
Create Reply
Edit Reply
This will remove the reply from the Answers section.
Notifications are off
Your notifications are currently off and you won't receive subscription updates. To turn them on, go to Notifications preferences on your Profile page.
Report abuse
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
Report post
What type of post are you reporting?
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
This reply is no longer available.
/youtube/threads
//accounts.google.com/ServiceLogin
You'll receive email notifications for new posts at
Unable to delete question.
Unable to update vote.
Unable to update subscription.
You have been unsubscribed
Deleted
Unable to delete reply.
Removed from Answers
Removed from Updates
Marked as Recommended Answer
Marked as Update
Removed recommendation
Undo
Unable to update reply.
Unable to update vote.
Thank you. Your response was recorded.
Unable to undo vote.
Thank you. This reply will now display in the answers section.
Link copied
Locked
Unlocked
Unable to lock
Unable to unlock
Pinned
Unpinned
Unable to pin
Unable to unpin
Marked
Unmarked
Unable to mark
Reported as off topic
Known Issue
Fixed
Marked Fixed
Unmarked Fixed
Unable to mark fixed
Unable to unmark fixed
/profile/0
false
Search
Clear search
Close search
Google apps
Main menu
Search Help Center
true
59
false