Ukuxazulula izinkinga ngokukhokha ngomhlinzeki wakho weselula (inkokhiso eqondile yenkampani yenethiwekhi)

Uma unenkinga ngokuthenga okukhokhiswe ngenkampani yenethiwekhi yefoni, zama lawa mathiphu wokuxazulula inkinga.

Amathiphu wamakhasimende wenkokhiso eqondile yenkampani yenethiwekhi wesikhathi sokuqala

Uma unenkinga ngokwenza ukuthenga usebenzisa izindleko zenethiwekhi yeselula, sincoma ukuthi uqale ukuqinisekisa ukuthi:

• Uxhume kunethiwekhi yenkampani yakho yenethiwekhi, uma kuyisikhathi sakho sokuqala usebenzisa inkokhiso yenkampani yenethiwekhi ku-YouTube.
• Usebenzisa i-app ye-YouTube Music, hhayi ibhrawuza yeselula noma ikhompyutha.

Futhi sincoma ukuthi uzame ukuvala idivayisi yakho, ulinde amasekhondi ambalwa, bese uyayivula futhi. Ngemuva kokuvula idivayisi yakho, zama kabusha ukuthenga kwakho.

Amathiphu wokuxazulula inkinga angeziwe

Uma usahlangabezana nezinkinga:

• Qinisekisa ukuthi usebenzisa i-akhawunti yomuntu siqu. Ezinye izinkampani zingavimbela izindleko zenethiwekhi yeselula kuma-akhawunti webhizinisi.
• Qinisekisa ukuthi awusebenzisi idivayisi elokhiwe.
• Uma usebenzisa idivayisi i-SIM ekabulu, qinisekisa ukuthi ubeka ikhadi le-SIM elifanele embobeni 1 futhi ushiye imbobo 2 ingenalutho.

Hlola amasethingi wakho wenkampani yenethiwekhi

Uma engekho amathiphu ngenhla alungise inkinga yakho, kunamanye amasethingi wenkampani yenethiwekhi angathinta isevisi yakho. Hlola nenkampani yakho yenethiwekhi ukuqinisekisa ukuthi:

• Awufinyelelanga umkhawulo osethiwe wangenyanga noma izintengo zokuthenga zomuntu ngamunye ngenkampani yakho yenethiwekhi (uma leyo mikhawulo ifinyelelwa, inketho yokukhokhisa iyanyamalala).
• Unebhalansi eyanele yenani lokuthenga, uma usebenzisa uhlelo olukhokhelwa kusengaphambilini.
• Idivayisi yakho necebo lesevisi livumela ukuthenga kokuqukethwe kwe-premium.
• Idivayisi yakho ingasebenzisa inkokhelo yeselula.

Uma uzame lezi zinyathelo futhi usase nezinkinga, xhumana nomhlinzeki wesevisi wakho weselula ngosizo olubanzi.

Amathiphu wenkokhelo yobulungu ekhona ngenkampani yeselula

Kusukela ngoJanuwari 24, 2023 i-Rogers Communications ngeke isaba indlela yokukhokha eyamukelwayo yobulungu obukhokhelwayo obuyimpinda e-Canada. Uma ubhalisele i-YouTube Premium, i-YouTube Music Premium, noma ubulungu besiteshi nge-Rogers Communications, buyekeza indlela yakho yokukhokha ukuze ibe ngenye yezindlela zokukhokha ezamukelwayo.

Uma ubukade usebenzisa Inkokhiso eqondile yenkampani yenethiwekhi ukukhokha ubulungu be-YouTube Music futhi uhlangabezana nezinkinga zokukhokha, xhumana nenkampani yakho yenethiwekhi ukuthola isizathu sokwenqaba. Kungahle kube nenkinga nge-akhawunti yakho, njengokudlula umkhawulo wokusebenzisa.

Uma kungenankinga nge-akhawunti yakho yenkampani yenethwekhi, zama ukuyisus njengendlela yokukhokha bes uyingeze futhi:

1. Iya ekhasini lakho lezindlela zokukhokha ku-Google Pay futhi ususe indlela yakho yokukhokha izindleko zenethiwekhi yeselula. Inothi: Ngeke ukwazi ukususa izindleko zenethiwekhi yeselula kusuka ku-akhawunti yakho uma usebenzisa indlela yokukhokha yobulungu obusebenzayo manje.
2. Iya ku-app ye-YouTube bese uthephe isithombe sephrofayela .
3. Thepha Okuthengiwe kanye nobulungu bese uqedela inqubo yokubhalisa futhi.

Uma unezinkinga zokungeza kabusha izindleko zenethiwekhi yeselula, zama amathiphu wokuxazulula inkinga kubasebenzisi bokuqala ngenhla.

Uma lokhu kungasizi, sicela uxhumane nomhlinzeki wesevisi yeselula ngosizo.