Creator Awards

The YouTube Creator Awards program is our way of recognizing the extraordinary effort creators put into their channels. In order to be eligible for a Creator Award you need to meet the eligibility criteria and provide the required information.

Eligibility

There are three levels of Creator Awards based on the following subscriber milestones:
  • Silver - when you reach 100,000 subscribers
  • Gold - when you reach 1,000,000 subscribers
  • Diamond - when you reach 10,000,000 subscribers

In addition to the above subscriber threshold requirements, Creator Awards are given at YouTube's discretion. We only recognize creators who follow our guidelines, and each channel is reviewed before an award can be issued. That means we reward creators who keep their accounts in good standing without copyright strikes or violations of YouTube’s Community Guidelines or Terms of Services. You’ll need to resolve any such issues to be considered for a Creator Award.

Redeeming your award

Within approximately one week of reaching your subscriber milestone, we’ll review your channel and, if you are eligible for a Creator Award, we’ll send a notification to your Creator Studio dashboard. The notification will include a unique code you can use to redeem your Creator Award on the redemption website. On the website, you’ll be asked for shipping information and how you want your channel name to appear on the award.

Shipping and delivery

After you submit your shipping information, we’ll customize your award with your channel name and deliver it to you within approximately 1-2 weeks. In order to ensure timely delivery, please note the following: 
  • When you submit shipping information, please ensure that you use your full legal name in case you need to pick up your Creator Award from a customs or delivery office. 
  • You’ll receive an email containing a tracking number once your award has shipped. 
  • It’s your responsibility to respond to any contact by a delivery company that requests more documentation or information to allow a Creator Award to pass through customs and/or to be delivered.
  • Failure to respond to a delivery company may result in your Creator Award being deemed abandoned, and may require you to purchase a replacement award should you wish to receive your Creator Award. 

Creator Award FAQs

Why haven’t I received a notification about my Creator Award on my Creator Studio Dashboard?

If you reached a subscriber milestone in the last week, your channel’s eligibility for a Creator Award is likely still under review.
If it’s been more than three weeks since your channel reached the subscriber threshold and you believe your channel meets the eligibility criteria, you may reach out to our Creator Support team.

I received a Creator Award notification but I can’t find the redemption code

If you received a notification on your Creator Studio Dashboard but can’t find the code (or dismissed it), you’ll need to reach out to our Creator Support team who can retrieve it for you.
Once you get your redemption code, you can go to the Creator Awards redemption website to redeem your award.

I redeemed my Creator Award but haven’t received it yet

It takes time to confirm eligibility and then process, create, and ship the award. Here are a few things that may stand between you and receiving your award once you’ve redeemed it:
  • There may be delays in the fulfillment process due to higher-than-expected redemption volumes.
  • You may not have provided complete and/or correct shipping information to permit delivery.
  • There may be delays in the shipping process, due to such issues as customs clearances, inclement weather, or high holiday volume.
     

Can I get additional Creator Awards?

Only one complimentary award is issued per channel per milestone. Creator Awards are for personal use only, and may not be sold or distributed to anyone outside of your channel team members. Creators found in violation of this policy may be subject to disciplinary action.

My Creator Award arrived damaged. Can you replace it?

Creator Awards are handmade and from time-to-time may have small imperfections and inconsistencies that are the normal result of the manufacturing process. YouTube is not responsible for these minor flaws, nor for awards which receive minor damage during the shipping process. In the event that your award arrives with significant damage, we will make a good faith effort to replace it if you notify us within 7 days of receipt of the award.

Countries not served by Creator Awards until further notice

YouTube Creator Awards cannot be shipped to the following countries or regions:
  • Crimea 
  • Cuba 
  • Iran 
  • North Korea 
  • Sudan 
  • Syria
     
 
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