Resolve ownership transfer requests
Asset ownership conflicts arise when multiple content owners claim asset ownership percentages that add up to over 100% in a specific territory.
Request ownership on asset ownership conflicts
Under the Ownership & Policy tab of an asset with conflicting ownership, you’ll see the option to “Request ownership” on the asset for your own territories in conflict.
You can request ownership on up to 10 existing ownership conflicts per day, with an optional note to the other content owner with whom you are in conflict. Only one conflicting owner on the same asset can request ownership in the same territory at a time. Requests can only be made on individual assets, not in bulk across multiple assets.
Once requested, the other owner will see an action item appear in an Ownership transfers queue in the Assets section of the Content ID menu.
Manage transfer requests
The “Ownership transfers” queue contains three tabs:
Incoming ownership transfers
- If you agree with the request, or have mistakenly asserted territorial ownership for an asset, click Accept and remove my ownership. Asset ownership is immediately transferred to the requesting partner for the requested territories.
- If you've confirmed the accuracy of your designated ownership, first add a mandatory note to the other content owner with whom you are in conflict and then click Reject request. Asset ownership remains in conflict.
- Optional Review Status: Incoming requests have a Review Status of “Not Started” by default. You have the option to set this Review Status to “In Email” or “In Progress” for easier tracking. The Review Status can also be seen by the other content owner who requested ownership on the asset.
Outgoing ownership transfers
Completed ownership transfers
You can also accept or reject incoming ownership transfers in bulk. You can do this by selecting the check box for any transfer requests you wish to complete in bulk and selecting the appropriate action from the Actions dropdown.
Ownership transfer requests expire in 30 days. If an ownership transfer expires, asset ownership is transferred to the requesting partner.