Get support with YouTube paid memberships and purchases

Have a question about YouTube or YouTube Music? Need help with a purchase on YouTube? 

You can contact support at any time for help with:

  • YouTube Premium 
  • YouTube Music Premium
  • Super Chat, channel memberships and other purchases
  • TV shows and movies that you've purchased

Take a look at ways to get in touch with us below.

Contact Support

YouTube mobile app

  1. Select your profile photo in the YouTube mobile app
  2. Select Help & feedback.

  1. Navigate to the paid memberships section of
  2. Click on your profile photo from this page.
  3. Select Help.
  4. Select Need more help.

YouTube Music

  1. Select your profile photo in the YouTube Music mobile app or on
  2. Select Help.

Connect with the YouTube help community

For additional support, check out our YouTube help social channels: 
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